Credit and Collection Supervisor

ECO SAVERS GROUP VENTURES INC.; Santo Tomas; On-site; PHP 360,000 - 480,000; Full time

Job summary

ECO SAVERS GROUP VENTURES INC. in the Philippines seeks a Credit and Collection Supervisor to oversee credit and collection activities, monitor receivables, and ensure timely collection of outstanding balances.

You will lead the Credit and Collection team, coordinate with Sales and Operations, and support management in credit risk control. The role requires 2–3 years in credit/collection with supervisory experience, a Bachelor's in accounting, strong Excel skills, and excellent negotiation and

Qualifications

• Bachelor's degree in accounting/finance required.
• 2–3 years in credit and collection with supervisory experience.
• Strong knowledge of AR and collection processes.
• Solid understanding of accounting principles and reconciliation.
• Excellent analytical and problem-solving skills.
• Proficient in MS Excel and accounting software.
• Strong communication, negotiation, and leadership skills.

Responsibilities

• Oversee daily credit and collection activities and aging.
• Review credit applications and set terms.
• Monitor AR aging and overdue accounts.
• Coordinate with Sales and Operations on credit status.
• Supervise Credit and Collection team and evaluate performance.
• Ensure compliance with company policies and audits.
• Prepare AR schedules and reports for management.

Skills

Accounts Receivable

Credit & collection supervision

MS Excel

Analytical skills

Negotiation skills

Leadership

Communication

Education

Bachelor's Degree in Accounting

Job description

About the role

Credit and Collection Supervisor is responsible for overseeing the company's credit and collection activities, monitoring customer accounts and receivables, and ensuring timely collection of outstanding balances. The position supervises the Credit and Collection team, maintains accurate accounts receivable records, coordinates with Sales and Operations, and supports the company in managing credit risk and improving collection performance.

Key responsibilities

• Review customer credit applications and supporting documents; assist in evaluating customer creditworthiness and recommend appropriate credit limits and payment terms
• Monitor daily and monthly Accounts Receivable aging and oversee collection activities for current, overdue, and past-due accounts
• Monitor customer account balances and ensure accurate posting of payments and transactions; review and reconcile Accounts Receivable records
• Investigate discrepancies, unapplied payments, credit memos, and other account issues
• Prepare and review regular Accounts Receivable aging and collection reports; monitor collection performance against targets
• Supervise, guide, and monitor Credit and Collection personnel; assign collection accounts and review staff performance and productivity
• Coordinate with Sales and Operations regarding customer credit status, outstanding balances, and payment concerns
• Ensure compliance with company credit, collection, accounting, and Finance policies
• Monitor accounts requiring further collection action and coordinate with Management and Legal for accounts that remain unpaid despite regular collection efforts
• Provide Accounts Receivable schedules, customer ledgers, collection reports, and supporting documents required for internal and external audits

About you

• Bachelor's Degree in Accountancy, Management Accounting, Accounting Technology, or other Accounting/Finance-related course
• At least 2–3 years of related experience in Credit and Collection, Accounts Receivable, Accounting, or Finance, preferably with supervisory or team-lead experience
• Strong knowledge of Accounts Receivable and collection processes
• Good understanding of basic accounting principles and reconciliation
• Good analytical and problem-solving skills
• Proficient in MS Excel and accounting systems
• Good communication and negotiation skills
• Strong follow-up and customer relationship skills
• Good leadership and team management skills
• Organized, detail-oriented, and results-oriented