Credit and Collections Manager

Private Advertiser; Mandaluyong; On-site; PHP 600,000 - 850,000; Full time

Job summary

Private Advertiser is seeking a Credit Evaluation and Collections Manager in Metro Manila to oversee credit risk, evaluate customers' financials, and steer accounts receivable strategies.

You will lead a team, implement policies, coordinate with sales and finance, and report to management on risk exposure and collections performance while ensuring compliance with regulations.

Responsibilities

• Assess the creditworthiness of customers by analyzing financial statements, credit history, and credit reports.
• Set credit limits for customer accounts to manage risk and minimize bad debt.
• Develop and implement credit policies and procedures for the company.
• Approve or reject credit applications based on risk assessment.

Job description

Credit evaluation and policy

• Assess the creditworthiness of new and existing customers by analyzing financial statements, credit history, and credit reports.
• Set credit limits for customer accounts to manage risk and minimize bad debt.
• Develop and implement credit policies and procedures for the company.
• Approve or reject credit applications based on risk assessment.

Collections and account management

• Oversee daily collections activities, including monitoring accounts receivable aging and following up on overdue accounts.
• Negotiate payment arrangements with customers who have overdue accounts.
• Manage and resolve disputes related to billing and payments.
• Initiate collections proceedings or recommend bad debt write-offs when necessary.
• Manage an accounts receivable portfolio and collaborate with the sales team on collection-related issues.

Team and process management

• Supervise and mentor collections staff, setting performance goals and ensuring efficient daily operations.
• Train staff on credit policies, collections procedures, and relevant laws.
• Identify and implement process improvements to enhance efficiency and cash flow, such as reducing Days Sales Outstanding (DSO).
• Collaborate with other departments, such as sales and finance.
• Manage relationships with any external collection agencies.

Reporting and compliance

• Prepare and present regular reports to management on accounts receivable status, collections performance, and risk exposure.
• Ensure compliance with relevant government laws and regulations.
• Ensure internal policies on recoveries and refunds are followed.