Credit and Collection Staff

IAN SMART ENERGY CORP; Philippines; On-site; PHP 223,000 - 391,000; Full time

Job summary

IAN SMART ENERGY CORP is seeking a dedicated Credit and Collection Staff to join its Accounting department in Quezon City, Metro Manila. This full-time role focuses on managing customer accounts, ensuring timely collections, and maintaining accurate credit records to support cash flow.

You will monitor AR, issue invoices, follow up on balances, and assist in credit evaluations. Strong communication and organizational skills are essential for success in this position.

Qualifications

• College degree in Accounting, Finance or related field preferred.
• Experience in accounts receivable, credit control, or collections management.
• Strong understanding of credit principles and AR processes.
• Proficiency in accounting software and MS Office.
• Detail-oriented with good data entry accuracy.
• Ability to work independently and in a team.
• Knowledge of Philippine tax regulations is a plus.

Responsibilities

• Monitor and manage customer accounts receivable to ensure payments are received on time
• Issue invoices and statements to customers and follow up on outstanding balances
• Contact customers regarding overdue payments and negotiate payment arrangements
• Maintain accurate and up-to-date credit records and account documentation
• Process payments received from customers and reconcile accounts
• Assist in credit evaluation of new customers and assess creditworthiness
• Prepare collection reports and provide regular updates on account status
• Coordinate with relevant departments to resolve billing disputes and discrepancies
• Support the implementation of credit policies and procedures
• Maintain confidentiality and exercise professionalism when dealing with sensitive financial information

Skills

Communication

Time management

Attention to detail

Teamwork

Independent work

Professional discretion

Education

College degree in Accounting, Finance or related field

Tools

Accounting software

Microsoft Office

Job description

About the role

We are seeking a dedicated Credit and Collection Staff to join our Accounting department in Quezon City, Metro Manila. This is a full-time position that plays a vital role in maintaining the financial health of our organisation. As Credit and Collection Staff, you will be responsible for managing customer accounts, ensuring timely collections, and maintaining accurate credit records. This role is essential to our accounts receivable operations and directly contributes to the company's cash flow and profitability.

Key responsibilities

• Monitor and manage customer accounts receivable to ensure payments are received on time
• Issue invoices and statements to customers and follow up on outstanding balances
• Contact customers regarding overdue payments and negotiate payment arrangements when necessary
• Maintain accurate and up-to-date credit records and account documentation
• Process payments received from customers and reconcile accounts accordingly
• Assist in credit evaluation of new customers and assess creditworthiness
• Prepare collection reports and provide regular updates on account status
• Coordinate with relevant departments to resolve billing disputes and discrepancies
• Support the implementation of credit policies and procedures
• Maintain confidentiality and exercise professionalism when dealing with sensitive financial information

What we're looking for

• College degree in Accounting, Finance or related field is preferred
• Proven experience in accounts receivable, credit control, or collections management
• Strong understanding of credit principles, collection techniques, and accounts receivable processes
• Excellent communication and interpersonal skills with the ability to handle difficult conversations professionally
• Proficiency in accounting software and Microsoft Office applications
• Strong organisational and time management skills with the ability to prioritise multiple tasks
• Attention to detail and accuracy in data entry and record-keeping
• Ability to work independently and as part of a team
• Professional demeanour and discretion when handling sensitive financial matters
• Knowledge of relevant Philippine tax regulations and credit policies is an advantage