Credit and Collection Staff

Barista Depot Inc.; Manila; On-site; PHP 279,000 - 391,000; Full time

Job summary

Barista Depot Inc. in Manila is seeking a collections professional to manage customer receivables and ensure timely cash collection.

The role involves preparing statements, reconciling accounts, and issuing receipts, while resolving client discrepancies and handling refunds as needed.

You will provide monthly accounts statements to clients, review revenue postings, and generate collection status reports to support sales commissions.

Responsibilities

• Collect and recover customer receivables and debt.
• Ensure cash collection activities, communicate issues that are preventing timely and accurate billings, while maintaining a professional relationship with the client and their debtors.
• Providing customer service regarding collection issues, process of customer refunds, review account adjustments, processing of credit memo's and resolving client discrepancies.
• Responsible for managing the collections, dealer account reconciliation and providing monthly statements of accounts to client
• Review and manage posting of company revenue and collections in working file
• Prepare collection status and other reports as needed.
• Issue collection receipts
• Prepare for Sales Commission

Job description

• Collect and recover customer receivables and debt.

• Ensure cash collection activities, communicate issues that are preventing timely and accurate billings, while maintaining a professional relationship with the client and their debtors.

• Providing customer service regarding collection issues, process of customer refunds, review account adjustments, processing of credit memo's and resolving client discrepancies.

• Responsible for managing the collections, dealer account reconciliation and providing monthly statements of accounts to client

• Review and manage posting of company revenue and collections in working file

• Prepare collection status and other reports as needed.

• Issue collection receipts

• Prepare for Sales Commission