Credit and Collection Supervisor

Myhealthyway Clinic and Laboratory Corp.; Manila; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

Myhealthyway Clinic and Laboratory Corp. in Manila, Philippines, is seeking a results‑oriented Credit and Collections Supervisor to oversee credit evaluations, collections workflows, and team performance. The role will ensure timely recoveries and accurate financial reporting for senior management.

You will collaborate with sales and customer service to resolve disputes, prepare cash flow forecasts, aging reports, and debt recovery status updates, while leading a small team toward target metrics.

Qualifications

• Experience in credit evaluation and setting credit limits.
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Responsibilities

• Assess customer financial health and review credit applications to set limits.
• Monitor daily collection activities, aging reports, and delinquent accounts.
• Train, mentor, and supervise credit and collection staff to hit recovery metrics.
• Prepare cash flow forecasts, aging schedules, and debt recovery status reports for management.
• Resolve billing discrepancies by coordinating with sales and customer service teams.

Skills

Credit evaluation

Collection oversight

Team leadership

Financial reporting

Dispute resolution

Job description

Key Responsibilities

• Credit Evaluation: Assess customer financial health, review credit applications, and set appropriate credit limits.

• Collection Oversight: Monitor daily collection activities, track aging reports, and manage difficult or escalated delinquent accounts.

• Team Leadership: Train, mentor, and supervise credit and collection staff to hit target recovery metrics.

• Financial Reporting: Prepare regular cash flow forecasts, aging schedules, and debt recovery status reports for management.

• Dispute Resolution: Resolve billing discrepancies or payment conflicts by coordinating with sales and customer service teams.