Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
About The Role
The Order to Cash (OTC) Credit & Collections Coordinator is responsible for assessing the creditworthiness of current and potential customers, advising on the setup of new customers, managing credit risk, and supporting the overall OTC process in collaboration with country Project Managers and Credit Control Managers. The role also manages and executes the collections process to ensure timely payments, maintain healthy cash flow, and minimize the risk of bad debts.
Key Responsibilities
- Evaluate customer credit applications using credit scoring models and financial analysis to determine risk.
- Analyze new customers and advise on acceptance or rejection for Master Data setup.
- Conduct thorough financial analysis, including reviewing financial statements, credit reports, and payment history to set and adjust credit limits.
- Monitor and analyze customers’ credit exposures and make recommendations to minimize risk and optimize accounts receivables.
- Collaborate closely with Senior Credit & Collection Accountants, local Project Managers, sales, and customer service teams to resolve credit issues and support business growth.
- Execute collection strategies to reduce Days of Sales Outstanding (DSO) and improve cash flow.
- Engage with customers via phone, email, or other channels to negotiate timely payments and resolve outstanding receivables.
- Maintain accurate and up-to-date records of all credit & collections-related activities, including credit review, limits, and terms.
- Communicate credit policies and procedures to relevant stakeholders within the organization.
- Support the collections process, ensuring timely payments from customers.
- Prepare credit & collections reports and risk assessments for management, highlighting trends, potential risks, and opportunities for improvement.
- Support the OTC and Reporting & Analytics team with month‑end closing activities, ensuring accurate and timely financial reporting related to credit and accounts receivable.
- Participate in continuous improvement initiatives to enhance credit processes and systems.
- Ensure OTC internal controls are in place and followed for this role.
Minimum Job Requirements
- University degree in Finance, Accounting, Business Administration or related field.
- Minimum of 1–2 years of experience in OTC, credit analysis, risk assessment or a similar role.
- Experience within the manufacturing or industrial sectors is preferred.
- Strong understanding of financial analysis, credit scoring, and risk management principles as well as the collection processes.
- Proficiency in financial statement analysis and interpreting credit reports.
- Excellent analytical, problem‑solving and decision‑making skills.
- Proficient in ERP systems (SAP, Microsoft Dynamics 365 or iScala).
- Strong MS Office (Excel, PowerPoint) skills.
- Experience with Tagetik and Qlik Sense is a plus.
Benefits
- 30 days Christmas Bonus (Aguinaldo).
- Savings Fund: 8% monthly matching.
- Pension Plan & Seniority Recognition.
- Major Medical Insurance (Individual).
- Life, Dental, and Vision Insurance.
- 12 days of vacation to start with a 50% vacation premium.
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.