Credit and Collection Associate

MEC NETWORKS CORPORATION; Quezon City; On-site; PHP 300,000 - 520,000; Full time

Benefits offered by this job

Health & life insurance

Stable employer with 30+ years in IT

Team-oriented culture

Job summary

MEC NETWORKS CORPORATION is seeking a Credit and Collection Associate to manage customer accounts, ensure timely payments, and protect company growth. You will analyze credit applications, resolve disputes, and collaborate with Sales and Customer Service to enhance the customer experience.

The role requires a Bachelor’s degree in a related field, 2+ years of experience, and proficiency in MS Office and accounting concepts. On-site work in Cubao, Quezon City is required.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Management, or related field.
• 2+ years of experience in credit and collections or related finance role.
• Proficient in Microsoft Office and basic accounting concepts.
• Willing to work on-site in Cubao, Quezon City.

Responsibilities

• Manage customer accounts to ensure timely payments and accurate documentation.
• Assist in collection of overdue accounts through phone, email, or mail.
• Review and analyze credit applications to recommend credit limits and terms.
• Resolve billing disputes and inquiries while protecting company interests.
• Maintain records of collection activities and generate aging reports for management.
• Collaborate with Sales and Customer Service to resolve payment issues.

Skills

Microsoft Office Suite

Communication skills

Education

Bachelor's degree in Accounting, Finance, Business Management, or related field

Tools

Accounting software

Excel

Job description

About the Role:

We're looking fo a highly organized and detail-oriented Credit and Collection Associate to join our finance team. In this role, you will be the bridge between financial control and client relations—managing customer accounts, ensuring timely payments, and maintaining healthy client relationships while minimizing bad debt and protecting business growth.

What You'll Do:

• Manage Customer Accounts: Monitor and manage customer accounts to ensure timely payments, accuracy, proper documentation, and overall accounts receivable health.
• Drive Collection Support: Proactively assist in the collection of overdue accounts by following up with clients via phone, email, or mail to ensure prompt payment receipts.
• Perform Credit Analysis: Review and analyze customer credit applications, providing data-backed recommendations for appropriate credit limits and payment terms.
• Resolve Disputes & Inquiries: Address customer inquiries regarding account status and assist in resolving billing disputes—ensuring client satisfaction while safeguarding company interests.
• Maintain Documentation & Reporting: Keep precise records of all collection activities, payment plans, and communications, while generating key reports on aging balances for management.
• Cross-Functional Collaboration: Partner closely with Sales and Customer Service teams to resolve payment issues smoothly and elevate the overall customer experience.

Who We're Looking For:

• Education: Graduate of a Bachelor’s Degree in Accounting, Finance, Business Management, or any related business field from a reputable school.
• Experience & Track Record: At least 2 years of experience in credit and collections or a related financial role, with strong knowledge of accounting principles and collection processes.
• Key Skills: Proficient in Microsoft Office Suite (Excel, Word, Outlook) and basic accounting concepts (experience with accounting software is a plus!). Demonstrates exceptional written and verbal communication, problem-solving abilities, and strong discretion with confidential data.
• Work Setup: Willing to work on-site in Cubao, Quezon City.

Why Join Us?

Competitive Salary: Competitive base salary
Health & Security: HMO coverage and life insurance
Stability & Trust: Build your career with a stable and trusted IT distributor with over 30 years of industry experience
Thriving Culture: Be part of a supportive, dynamic, and team-oriented environment where your contributions genuinely matter.