Courier (Laguna Service Center)

DHL Express; Muntinlupa; On-site; PHP 201,000 - 357,000; Full time

Job summary

DHL Express in the Philippines is seeking a reliable delivery professional to join our global network. You will sort, deliver and pick up shipments for a courier route, ensuring efficiency, accuracy and a professional image with customers.

The role requires 1–3+ years in delivery/logistics, a valid driver's license, and experience with parcel handling and scanners. You will work closely with Dispatch and CS to meet schedules and maintain vehicle safety.

Qualifications

• 1–3+ years of experience in delivery, logistics, transportation, or courier services
• Valid Professional Driver’s License (Restriction codes depending on vehicle type: motorcycle, van, or truck)
• Experience in parcel handling, loading/unloading, and delivery operations
• Familiarity with scanning devices, waybills, and delivery documentation
• Basic knowledge of customer service and handling client interactions professionally

Responsibilities

• Sort, deliver and pick up shipments for a specific courier route, efficiently and cost-effectively
• Meet RDD and ensure pickups are uplifted as per RFU with no missed pickups
• Attend to customer needs in a professional, friendly and courteous manner
• Electronically record via a scanner (or manually if required) all shipment process activities
• Ensure safe handling, security, and integrity of all shipments in transit
• Communicate with Dispatch / CS when customer needs changes and use initiative to meet needs
• Handle cash transactions arising from delivery or collection of shipments
• Reconcile all non-delivered shipments and prioritize for next delivery cycle
• Maintain allocated vehicle in good condition

Skills

Delivery operations

Customer service

Driver's license

Parcel handling

Scanning devices

Job description

Join the World's Most International Company! Are you ready to embark on an exciting journey with a company that has been at the forefront of cross-border express delivery since 1969? At DHL Express, we operate in over 220 countries and territories, making us the most international company in the world. Our mission is to connect people and improve lives across the globe, and we believe that the more people we connect, the better our planet becomes.

Join the DHL Express Family: Where Diversity Thrives!

At DHL Express, we don’t just talk the talk—As an equal opportunity employer, we are on a mission to create a vibrant, diverse, and inclusive culture that reflects the world we serve. We believe that every individual brings unique talents and perspectives to the table, and that’s what makes our team truly extraordinary.

No Labels, Just Talent! We celebrate differences, whether it’s race, color, gender, sexual orientation, age, ability, marital status, family responsibilities, religion, political beliefs, or national origin. We’re all about breaking down barriers and building bridges—because diversity fuels innovation and drives success!

Your Task:

• Sort, deliver and pick up shipments for a specific courier route, in the most efficient and cost-productive manner, whilst providing a professional inter-face and image to customers and the public
• Shipment Delivery is to meet RDD and PU are uplifted as per RFU and no miss PU.
• Always attend to customer need in a professional, friendly and courteous manner.
• Electronically Record via a scanner (or manually if required) all shipment process activities
• Ensure safe handling, security, and integrity of all shipments while in transit
• To be able to communicate with Dispatch / CS when customer needs changes and uses initiative to meet customer need
• Ensure all cash transactions resulting from the delivery or collection of shipments
• Reconcile all non-delivered shipments and ensure priority is given to these for the next delivery cycle
• Ensure the maintenance of allocated vehicle

What you bring?

• 1–3+ years’ experience in delivery, logistics, transportation, or courier services
• Valid Professional Driver’s License (Restriction codes depending on vehicle type: motorcycle, van, or truck)
• Experience in parcel handling, loading/unloading, and delivery operations
• Familiarity with scanning devices, waybills, and delivery documentation
• Basic knowledge of customer service and handling client interactions professionally