Courier (Laguna Service Center)

DHL Express (Schweiz); Muntinlupa; On-site; PHP 179,000 - 268,000; Full time

Job summary

DHL Express Philippines is seeking a driver to sort, deliver and pick up shipments along a defined courier route. You will present a professional interface to customers and the public while ensuring on-time performance and safety.

You will record activities via scanner, handle cash transactions, coordinate with Dispatch and CS, and maintain vehicle readiness for subsequent cycles. The role requires 1–3+ years in delivery or logistics and a valid license.

Qualifications

• 1–3+ years in delivery or logistics operations.
• Valid Professional Driver's License (Restriction codes depending on vehicle type).
• Experience in parcel handling, loading/unloading, and delivery operations.
• Familiarity with scanning devices, waybills, and delivery documentation.
• Basic knowledge of customer service and handling client interactions professionally.

Responsibilities

• Sort, deliver and pick up shipments for a specific courier route.
• Meet RDD and PU targets to ensure timely delivery.
• Attend to customer needs in a professional, friendly manner.
• Record through scanner (or manually) all shipment activities.
• Ensure safe handling, security, and integrity of all shipments in transit.
• Communicate with Dispatch/CS for changes and use initiative to meet needs.
• Process cash transactions related to delivery or collection.
• Reconcile non-delivered shipments for next delivery cycle priority.
• Maintain allocated vehicle in good condition.

Skills

Delivery experience

Driver's license

Parcel handling

Scanner usage

Customer service

Job description

Join the World's Most International Company!
Are you ready to embark on an exciting journey with a company that has been at the forefront of cross-border express delivery since 1969 At DHL Express, we operate in over 220 countries and territories, making us the most international company in the world. Our mission is to connect people and improve lives across the globe, and we believe that the more people we connect, the better our planet becomes.

Join the DHL Express Family: Where Diversity Thrives!
At DHL Express, we don't just talk the talk—we walk the walk! As an equal opportunity employer, we are on a mission to create a vibrant, diverse, and inclusive culture that reflects the world we serve. We believe that every individual brings unique talents and perspectives to the table, and that's what makes our team truly extraordinary.

No Labels, Just Talent! We celebrate differences, whether it's race, color, gender, sexual orientation, age, ability, marital status, family responsibilities, religion, political beliefs, or national origin. We're all about breaking down barriers and building bridges— because diversity fuels innovation and drives success!

Your Task:

• Sort, deliver and pick up shipments for a specific courier route, in the most efficient and cost-productive manner, whilst providing a professional inter-face and image to customers and the public
• Shipment Delivery is to meet RDD and PU are uplifted as per RFU and no miss PU.
• Always attend to customer need in a professional, friendly and courteous manner.
• Electronically Record via a scanner (or manually if required) all shipment process activities
• Ensure safe handling, security, and integrity of all shipments while in transit
• To be able to communicate with Dispatch / CS when customer needs changes and uses initiative to meet customer need
• Ensure all cash transactions resulting from the delivery or collection of shipments
• Reconcile all non-delivered shipments and ensure priority is given to these for the next delivery cycle
• Ensure the maintenance of allocated vehicle

What you bring

• 1–3+ years experience in delivery, logistics, transportation, or courier services
• Valid Professional Driver's License (Restriction codes depending on vehicle type: motorcycle, van, or truck)
• Experience in parcel handling, loading/unloading, and delivery operations
• Familiarity with scanning devices, waybills, and delivery documentation
• Basic knowledge of customer service and handling client interactions professionally