Country Manager (Shared Services)

Morgan McKinley; Metro Manila; On-site; PHP 9,000,000 - 13,000,000; Full time

Job summary

Morgan McKinley in Manila seeks a seasoned leader to head the Manila Shared Services Center. You will oversee HR, Finance, and Facilities for 400+ staff and scale operations toward 1,000 while aligning with global priorities. The role drives enterprise transformation and a Best in Class SSC.

Demonstrated expertise in strategic planning, organizational development, and change management is essential, with strong stakeholder mgmt and a track record of improving processes and compliance.

Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field; advanced degree preferred.
• 15+ years of progressive management experience, including 3+ years leading a Shared Services team in a multinational environment.
• Proven expertise in strategic planning, organizational development, and talent management.
• Strong track record in process improvement, compliance, and stakeholder management.
• Exceptional leadership, communication, and analytical skills with cultural competence in managing diverse teams.

Responsibilities

• Local Leadership: Lead HR, Finance, and Facilities operations, supporting 400+ employees with scalable, efficient processes. Drive growth to 1,000 employees.
• Global Partnership: Align Manila SSC delivery with global priorities, ensuring measurable enterprise outcomes.
• Enterprise Impact: Collaborate with segment leaders to optimize global processes and support financial, customer, and operational goals.
• Engagement: Foster a transparent, inclusive, and highly engaged workforce.
• Continuous Improvement: Drive organizational design, automation, and process re-engineering.
• Talent Development: Build a high-performing team through recruitment, training, and career growth initiatives.

Skills

Leadership

Strategic planning

Organizational dev

Talent management

Process improvement

Stakeholder mgmt

Analytical skills

Communication

Cultural competence

Education

Bachelor’s degree in Finance, Accounting, Business Administration, or related field

Advanced degree preferred

Job description

We are seeking a seasoned leader to head the Manila Shared Services Center (SSC).

This strategic role is part of the Global Shared Services Leadership Team, driving enterprise transformation and building a "Best in Class" SSC.

Key Responsibilities

• Local Leadership: Lead HR, Finance, and Facilities operations, supporting 400+ employees with scalable, efficient processes. Drive growth to 1,000 employees.
• Global Partnership: Align Manila SSC delivery with global priorities, ensuring measurable enterprise outcomes.
• Enterprise Impact: Collaborate with segment leaders to optimize global processes and support financial, customer, and operational goals.
• Engagement: Foster a transparent, inclusive, and highly engaged workforce.
• Continuous Improvement: Drive organizational design, automation, and process re-engineering.
• Talent Development: Build a high-performing team through recruitment, training, and career growth initiatives.

Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field; advanced degree preferred.
• 15+ years of progressive management experience, including 3+ years leading a Shared Services team in a multinational environment.
• Proven expertise in strategic planning, organizational development, and talent management.
• Strong track record in process improvement, compliance, and stakeholder management.
• Exceptional leadership, communication, and analytical skills with cultural competence in managing diverse teams.