Country Manager, PH

Nutreco; Manila; On-site; PHP 3,694,581 - 5,541,871; Full time

Job summary

Nutreco is seeking a Country Manager to co-develop and execute sales plans in Manila, Philippines. The role involves acquiring new customers and expanding the existing base to achieve sales targets.

The ideal candidate will build relationships with customers, resolve complaints, and maintain product knowledge. The position ensures effective sales administration and participates in various sales-related projects.

Nutreco is an equal opportunity employer, welcoming applicants from diverse backgrounds.

Responsibilities

• Co-develop and execute the sales plan for the assigned area.
• Acquire new customers and expand existing customer base.
• Provide advice and effective solutions to improve customer satisfaction.
• Resolve customer complaints or queries in a timely manner.

Job description

Country Manager – Responsibilities

• Co‑develop and execute the sales plan for the assigned area in accordance with the set objectives and targets, ensuring the sales plan is realized and sales targets are achieved.
• Acquire new customers and expand the existing customer base proactively through direct visits, phone calls, references, and other appropriate means to grow the customer base and achieve sales targets.
• Build trust with new and existing customers by identifying their needs, providing advice and effective solutions to improve customer satisfaction and loyalty and to generate additional revenues and/or profitability.
• Make commercial decisions on committing future resources to developing opportunities within specific accounts.
• Ask questions to uncover implicit and explicit customer needs and demonstrate how the company's products and services match those needs (Benefit Statements).
• Receive, follow up on, and resolve customer complaints or queries in a timely and efficient manner, in close cooperation with Sales and Customer Services, to satisfy customer expectations and ensure retention.
• Coordinate, execute, maintain, and improve sales administration processes and systems in line with applicable procedures to ensure efficient and effective sales administration compliant with policies and regulations.
• Record the outcome of sales calls and plan future actions that move the sale toward a successful conclusion, including additional needs investigation where necessary.
• Provide management with insights on quantitative and qualitative developments within the sales area, ensuring all information is stored and updated to support timely decision‑making.
• Maintain and build product and technical knowledge in relevant product categories by participating in local and global technical trainings, and prepare and quote customers based on marketing and pricing inputs.
• Participate in various sales and customer service‑related projects in your area and contribute to project results.

Equal Opportunity Employer

Trouw Nutrition is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, military status or any other status protected by applicable local law. Please advise us at any point during the recruitment and selection process if you require accommodation.