Corporate Sales Executive

The Golden Legacy Financing Corporation; Quezon City; Hybrid; PHP 446,400 - 669,600; Full time

Benefits offered by this job

Mission-driven program

Opportunity to improve lives through lending

Job summary

A leading financial institution in Quezon City seeks a Customer Success & Relationship Officer to enhance employee engagement through a salary loan program. This role requires driving loan penetration and fostering strong relationships with HR teams. You'll lead orientations and info sessions, manage Loan Ambassadors, and collect feedback to improve the loan experience. Ideal candidates will have strong communication skills, experience in field engagement, and a proactive mindset.

Qualifications

• People-oriented professional thriving in engagement and relationship-building.
• Experience in HR coordination, training facilitation, or financial services is a strong advantage.
• Energetic, proactive, and skilled in digital engagement.

Responsibilities

• Drive loan penetration and awareness across partner companies.
• Build strong operational relationships with HR and payroll teams.
• Lead high-impact employee events and orientations.

Skills

Strong communication

Relationship-building

Issue resolution

Data tracking

Field engagement

Education

Bachelor's degree

Job description

Hybrid - Quezon City 3-5 Yrs Exp Bachelor Full-time

Customer Success & Relationship Officer

Empower employees. Strengthen partnerships. Drive financial inclusion.

Are you a people-oriented professional who thrives in engagement, relationship-building, and on-ground activation? Join us and become the go-to champion for our salary loan program across our partner companies.

What You’ll Do

• Drive loan penetration and awareness across partner companies through on-site visits, orientations, and digital activations.
• Build strong operational relationships with HR, payroll teams, and employee supervisors.
• Lead high-impact employee events, orientations, and info sessions to boost visibility and loan adoption.
• Coordinate payroll processing requirements and resolve operational issues to keep the loan journey frictionless.
• Recruit, train, and manage Loan Ambassadors to expand reach and engagement.
• Gather insights from employees and HR partners to improve the loan experience and increase retention.

What We’re Looking For

• A strong communicator who enjoys interacting with employees and HR teams.
• Confident in facilitating orientations and training sessions.
• Skilled in relationship-building and issue resolution.
• Energetic, proactive, and consistent in on-site and digital engagement.
• Organized with strong data tracking and reporting ability.
• Creative in deploying marketing and engagement initiatives.
• Experience in field engagement, HR coordination, training facilitation, financial services, or customer success is a strong advantage.

Your Success Will Be Measured By

• Employee penetration and borrower conversion rates.
• Frequency and quality of engagement activities.
• Accuracy of reports, coverage data, and feedback.
• HR satisfaction scores and ambassador program effectiveness.
• Employee experience and support responsiveness.

Why Join Us?

• Better financial access for employees.
• A mission-driven program that improves lives through responsible lending.

Working Location

Unit G-C, The Golden Legacy Financing Corporation, Unit G-C Murphy Center, 205 Col. Bonny Serrano Ave, Cubao, Quezon City, 1109 Metro Manila, Philippines

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