Corporate Actions/Asset Servicing Specialist

Convergys; Philippines; On-site; PHP 670,000 - 1,116,000; Full time

Job summary

Convergys is seeking a Senior Associate, Corporate Actions to oversee end-to-end processing of mandatory, optional, and voluntary corporate actions. You will monitor events, manage elections, reconcile positions, and ensure accurate entitlement processing while maintaining strong controls.

The role requires 3–5 years in corporate actions or related operations, with strong analytical and communication skills and proficiency in Excel and processing systems.

Qualifications

• Bachelor's degree in Finance, Accounting, Economics, Business, or related field.
• 3–5 years of experience in Corporate Actions or related operations.
• Knowledge of Mandatory, Voluntary, and Mandatory with Options corporate actions.
• Strong analytical and problem-solving skills.
• Proficiency in Excel and processing systems.

Responsibilities

• Manage end-to-end processing of Mandatory, Mandatory with Options, and Voluntary Corporate Action events.
• Coordinate and manage voluntary corporate action elections and deadlines with clients and custodians.
• Perform daily reconciliation of positions, entitlements, and event proceeds.
• Identify, escalate, and mitigate operational risks and report to management.

Skills

Analytical thinking

Problem-solving

Communication

Stakeholder management

Education

Bachelor's degree in Finance, Accounting, Economics, Business, or related field

Tools

Microsoft Excel

Operational processing systems

Job description

Job DescriptionWe are seeking a detail-oriented and analytical professional to join our Operations team as a Senior Associate, Corporate Actions. This role is responsible for the end-to-end management of corporate action events, ensuring accurate processing, timely execution, and effective coordination with internal and external stakeholders. The successful candidate will play a key role in monitoring corporate action events, managing elections for voluntary events, reconciling positions, and ensuring accurate entitlement processing while maintaining strong operational controls.**Key Responsibilities:**Corporate Actions Processing* Manage the end-to-end processing of Mandatory, Mandatory with Options, and Voluntary Corporate Action events.* Capture and maintain corporate action events within internal operating systems.* Monitor global positions and identify eligible holdings for announced corporate actions.* Review event announcements, deadlines, forecasts, and payment schedules to ensure timely processing.* Ensure accurate booking of entitlements and event outcomes in relevant systems.Election Management* Coordinate and manage voluntary corporate action elections.* Consolidate and submit client instructions within established market deadlines.* Liaise with custodians, agents, and internal teams to ensure proper execution and confirmation of elections.* Monitor election responses and resolve exceptions as needed.Reconciliation & Control* Perform daily reconciliation of positions, entitlements, and event proceeds.* Investigate and resolve breaks, discrepancies, and unmatched transactions.* Monitor expected payments and ensure accurate processing of outcomes.* Support claims management activities related to corporate action events.Risk & Stakeholder Management* Identify, escalate, and mitigate operational risks.* Adhere to established procedures, policies, and compliance requirements.* Maintain strong working relationships with custodians, counterparties, and internal stakeholders.* Provide regular updates and reporting to management regarding outstanding issues, risks, and operational performance.Qualifications* Bachelor's degree in Finance, Accounting, Economics, Business, or a related field.* 3 to 5 related Years of Experience in Corporate Actions, Securities Operations, Asset Servicing, Capital Markets Operations, or Investment Banking Operations.* Knowledge of Mandatory, Voluntary, and Mandatory with Options corporate action events.* Understanding of securities processing, settlements, reconciliations, and market operations.* Strong analytical and problem-solving skills.* Excellent communication and stakeholder management abilities.* Ability to work in a fast-paced, deadline-driven environment.* Proficiency in Microsoft Excel and operational processing systems.Preferred Experience* Background in Investment Banking Operations, Custody Services, Asset Servicing, or Securities Operations.* Experience handling global market corporate action events.* Familiarity with front-to-back trade lifecycle processes and operational controls.Why Join Us?* Opportunity to work within a dynamic global markets operations environment.* Exposure to international securities and corporate action events.* Collaborative and supportive team culture.* Career growth and development opportunities within financial services operations.