Controls and Monitoring Coordinator

Philtech Inc.; Taguig; On-site; PHP 603,000 - 870,000; Full time

Job summary

Philtech Inc. is seeking an experienced role focused on supporting store monitoring and energy commissioning across supermarket HVAC and refrigeration systems. The job involves leveraging EMS and energy management to ensure reliable daily operations and communicating performance issues to maintenance teams and contractors.

The candidate will analyze data, develop IT solutions, and publish reports to help improve performance and quality across ACI division locations.

Qualifications

• Knowledge in Refrigeration and HVAC industry.
• Understanding of refrigeration cycle and HVAC equipment operation.
• Experience installing/servicing supermarket refrigeration & HVAC systems preferred.
• EMS programming, operating & repair skills.
• Customer service and facilities management experience desired.
• Strong data analysis and reporting skills.

Responsibilities

• Maintain relationships related to energy management and commissioning for all locations.
• Analyze HVAC/R problems and manage plan execution.
• Analyze trends and suggest options based on HVAC/R knowledge.
• Monitor workflows and optimize daily monitoring procedures.
• Improve facility conditions while reducing repair expenses to meet goals.
• Drive reduction in energy usage in mechanical systems at retail sites.
• Daily programming of energy management systems.
• Ensure hardware in stores remains functional for real-time energy monitoring.
• Create and deliver reports and scorecards within deadlines.
• Manage conflicts and team performance proactively and reactively.
• Track and escalate workforce management issues.
• Recommend actions to ensure optimum service levels.
• Develop process improvements and perform related duties.

Skills

HVAC/R knowledge

EMS programming

Data analysis

Communication skills

Problem resolution

Team player

Microsoft Word

Excel

PowerPoint

Outlook

Tools

Avaya/CMS reporting systems

Work order management platforms

Job description

Purpose Of The Role

Support in house store monitoring and energy commissioning programs in leveraging high level technical expertise in supermarket HVAC / Refrigeration systems and building energy management systems (currently Danfoss, Emerson and Com-Trol systems). Program will ensure consistent, effective daily operations of systems and communicate actual or potential facility performance issues with facility maintenance teams, service contractors, and 3rd party monitoring vendors. Assist in maintaining and developing systems, programs and procedures for all monitoring and commissioning processes, including coordination of developing and maintaining IT solutions. Collect, analyze and present appropriate program data to help improve performance and quality.

Purpose Of The Role

Support in house store monitoring and energy commissioning programs in leveraging high level technical expertise in supermarket HVAC / Refrigeration systems and building energy management systems (currently Danfoss, Emerson and Com-Trol systems). Program will ensure consistent, effective daily operations of systems and communicate actual or potential facility performance issues with facility maintenance teams, service contractors, and 3rd party monitoring vendors. Assist in maintaining and developing systems, programs and procedures for all monitoring and commissioning processes, including coordination of developing and maintaining IT solutions. Collect, analyze and present appropriate program data to help improve performance and quality.

Job Responsibilities

• Responsible for maintaining relationships and associated functions related to energy management and commissioning activities for all ACI division locations.
• Analyzes HVAC/R problems, develops a plan and manages the execution of the plan.
• Analyzes trends and recommends realistic options/solutions to stakeholders based on HVAC/R industry knowledge.
• Monitors workflows and optimizes daily monitoring procedures.
• Improves facility and operating conditions in the ACI banners while reducing ACI retail repair and maintenance expense to meet company goals.
• Drive reduction in energy and utility usage in mechanical systems at retail sites.
• Daily programming of energy management systems
• Proactively work with facility teams to keep hardware in stores functional to allow for real time energy monitoring.
• Creates, publishes and delivers reports and scorecards accurately and within designated timeframes.
• Acts proactively and reactively in management of conflicts and team performance issues.
• Tracks, responds and escalates effectively all workforce management issues.
• Recommends/initiates actions to ensure optimum service levels.
• Develops and recommends process improvements.
• Performs additional related job duties as assigned.

Job Requirements

• Relevant knowledge in the Refrigeration and HVAC industry
• Thorough understanding of the refrigeration cycle and basic operation of refrigeration, and HVAC equipment as required.
• Experience installing, servicing and maintaining supermarket refrigeration & HVAC systems preferred.
• Understanding of EMS (Energy Management System) programming, operating & repair skills.
• Contact Center, Customer Service, Grocery Industry, Facilities Management, experience is desired.
• Proficient in ability to analyze problems, develop a plan and manage the execution of the plan.
• Exceptional Customer Service and Problem Resolution skills.
• Exceptional communication skills of all types.
• Experience in problem resolution and corrective actions development.
• Strong data analysis skills
• Strong organizational, planning and time management skills.
• Strong computer skills.
• Ability to prioritize workload and work between several projects/tasks
• Excellent communications skills and an affinity for working with people
• Excellent phone etiquette and a clear speaking voice.
• Team player and builder.
• Expert knowledge of Microsoft Word, Excel, PowerPoint, Outlook, Avaya/CMS reporting systems and work order management platforms.
• Positive attitude and enjoy a challenge
• Must be able to work with minimal supervision and possess strong organizational skills and attention to detail.