Continuous Improvement SME

Inchcape Philippines; Philippines; Hybrid; PHP 1,000,000 - 1,600,000; Full time

Job summary

Inchcape Philippines seeks a Continuous Improvement SME to lead Lean and Six Sigma initiatives in a hybrid role based in BGC, Taguig. You will design and implement process improvements that enhance efficiency, quality, and customer experiences, partnering with leaders across functions.

Responsibilities include facilitating workshops, analyzing data in Excel and Power BI, and tracking benefits to ensure sustained transformation and capability building.

Qualifications

• Minimum 5 years of experience in Continuous Improvement, Operational Excellence, Process Improvement, Business Process Management, or Transformation roles.

Responsibilities

• Lead process improvement initiatives – identify opportunities, analyze workflows, and implement sustainable improvements using Lean, Six Sigma, Kaizen, DMAIC, and other methodologies.
• Facilitate stakeholder collaboration – conduct workshops, process reviews, root cause analysis sessions, and future-state design activities with business partners across functions.
• Drive operational excellence – analyze performance data, identify inefficiencies and control gaps, and deliver solutions that improve quality, productivity, and customer experience.
• Support transformation projects – work with Technology and Digital teams to assess automation, workflow optimization, analytics, and process transformation opportunities.
• Monitor project outcomes and benefits – track KPIs, maintain project documentation, manage risks, and support successful implementation and stabilization of improvements.
• Build continuous improvement capability – coach colleagues on process improvement tools and structured problem-solving approaches while promoting a culture of operational excellence.

Skills

Lean

Six Sigma

Kaizen

DMAIC

PDCA

Root cause analysis

Stakeholder management

Facilitation

Communication

Presentation skills

English (C1)

Education

Bachelor's degree in Industrial Engineering, Business Administration, Finance, Accounting, Operations Management

Tools

Excel

PowerPoint

Power BI

Process mining tools

Workflow platforms

BPM solutions

RPA technologies

Job description

Location: BGC, Taguig

Work Arrangement: Hybrid

Are you looking to accelerate your professional development, build a brilliant career, and thrive in a highly supportive team Join Inchcape Philippines, part of Inchcape's global network.

You'll play a key part in delivering great experiences for our customers and colleagues. With lots of interesting opportunities and challenges for you to explore, that will take us, and your progression, to the next level.

Our Finance Global Business Services team is seeking a Continuous Improvement SME to join the team. In this role, you will be responsible for identifying, designing, and implementing process improvement initiatives that drive efficiency, enhance customer experience, strengthen controls, and deliver measurable business value. You will partner closely with business leaders, Global Process Owners, Project Managers, and Service Delivery teams to support transformation and continuous improvement across the organization.

What you'll do

• Lead process improvement initiatives – identify opportunities, analyze workflows, and implement sustainable improvements using Lean, Six Sigma, Kaizen, DMAIC, and other methodologies.
• Facilitate stakeholder collaboration – conduct workshops, process reviews, root cause analysis sessions, and future-state design activities with business partners across functions.
• Drive operational excellence – analyze performance data, identify inefficiencies and control gaps, and deliver solutions that improve quality, productivity, and customer experience.
• Support transformation projects – work with Technology and Digital teams to assess automation, workflow optimization, analytics, and process transformation opportunities.
• Monitor project outcomes and benefits – track key performance metrics, maintain project documentation, manage risks, and support successful implementation and stabilization of improvements.
• Build continuous improvement capability – coach colleagues on process improvement tools and structured problem-solving approaches while promoting a culture of operational excellence.

About you

• Minimum 5 years of experience in Continuous Improvement, Operational Excellence, Process Improvement, Business Process Management, or Transformation roles.
• Bachelor's degree in Industrial Engineering, Business Administration, Finance, Accounting, Operations Management, or a related field.
• Strong knowledge of Lean, Six Sigma, Kaizen, DMAIC, PDCA, and root cause analysis methodologies.
• Experience leading process improvement projects from opportunity identification through implementation and stabilization.
• Proven ability to analyze data and translate insights into actionable business recommendations.
• Advanced proficiency in Microsoft Excel and PowerPoint.
• Experience with Power BI, process mining tools, workflow platforms, BPM solutions, or RPA technologies is an advantage.
• Excellent stakeholder management, facilitation, communication, and presentation skills.
• Ability to work effectively in a matrix organization and manage multiple priorities.
• Lean Six Sigma Yellow Belt certification or equivalent is preferred.
• Strong English communication skills (minimum C1 proficiency).

We offer you

• Benefit from clear career paths, continuous learning opportunities
• Access comprehensive health and life insurance
• Enjoy exclusive colleague perks, including discounts on vehicle purchases and more

Opportunity for everyone

Inchcape actively encourages applicants from all identities, backgrounds, and experiences, helping ensure our workforce is representative of the global communities we operate in.

About us

Inchcape is the leading global automotive distributor operating in 40+ markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future.

Our diverse global team of over 16,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We're a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow. Discover more at www.inchcape.com

Additional information

Selected candidates will be contacted to initiate our hiring journey. We may request additional information from applicants to better understand your background, qualifications and experience for the role.