Content Review And Tagging Specialist

MicroSourcing International; Pasig; On-site; PHP 335,000 - 614,000; Full time

Benefits offered by this job

Healthcare coverage on day one

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Flexible work arrangements

Job summary

MicroSourcing in Ortigas Center, Pasig City, is seeking a Content Review and Tagging Specialist for onsite work with rotating shifts. You will review and tag product listings across e-commerce platforms while applying moderation policies and ensuring accuracy under SLA targets.

The role requires attention to detail and the ability to document decisions clearly. Experience with content moderation and familiarity with policy calibration will help you thrive here.

Qualifications

• Exceptional attention to detail and critical thinking.
• Ability to follow content policies and maintain accuracy.
• Comfort using digital review tools and reporting guidance.

Responsibilities

• Review and tag product listings, images, videos, and text descriptions across e-commerce platforms.
• Apply content moderation policies to identify prohibited or misleading information.
• Escalate complex cases with documented decisions following guidelines.
• Meet daily productivity, accuracy, and SLA targets in a fast-paced environment.
• Participate in calibration sessions and policy training updates.

Skills

Attention to detail

Critical thinking

Decision making

Fast learner

Tools

Content moderation tools

Job description

Job Description:

Discover your 100% YOU with MicroSourcing!

Position: Content Review and Tagging Specialist

Location: Ortigas Center, Pasig City

Work setup & shift: Onsite | Shifting

Why join MicroSourcing?

You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

As a Content Review and Tagging Specialist, you will:

• Review and tag product listings, images, videos, and text descriptions across e-commerce platforms.
• Apply content moderation policies consistently to identify prohibited, counterfeit, fraudulent, or misleading product information.
• Escalate complex or ambiguous cases following established guidelines while documenting moderation decisions accurately.
• Meet daily productivity, accuracy, and Service Level Agreement (SLA) targets in a fast-paced environment.
• Participate in calibration sessions, policy training updates, and uphold strict data security and confidentiality standards.

What You Need

Non-negotiables

• Exceptional attention to detail, critical thinking, and sound decision-making capabilities.
• Basic computer literacy and comfort navigating digital review tools.
• Ability to work effectively and accurately in a fast-paced environment.
• Full willingness to work rotating shifts, weekends, and holidays as required.

Preferred Skills/expertise

• Prior experience in Content Moderation, Trust & Safety, or Customer Service operations.
• Background in e-commerce product catalog auditing or trademark/copyright review.
• Familiarity with SLA tracking, quality assurance standards, and policy calibration processes.
• Proven ability to analyze visual and written content quickly for policy compliance.
• Strong documentation and reporting habits.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply