Content Moderator

Work-1 Manpower Recruitment Services; Rizal; On-site; PHP 240,000 - 360,000; Full time

Job summary

Work-1 Manpower Recruitment Services is seeking an on-site Content Moderator in Rizal with 1–3 years of experience. You will review and moderate user content to uphold community guidelines and standards.

Role requires a High School diploma, strong communication and customer service skills, and proficiency with moderation tools and content management systems. You will engage with users, explain decisions, and collaborate with the team to improve moderation processes in a safe online environment.

Qualifications

• High School diploma or equivalent required.
• 1–3 years of experience in content moderation or related field.
• Strong understanding of compliance and community standards.
• Excellent customer service and communication skills.
• Proficient with moderation tools and content management systems.
• Attention to detail and a commitment to safe online environment.

Responsibilities

• Review and moderate user-generated content to ensure compliance with community guidelines and standards.
• Analyze and assess flagged content for potential violations.
• Engage with users to provide support and explain moderation decisions.
• Utilize content management systems to track moderation activity.
• Collaborate with team to improve moderation processes and policies.

Skills

Compliance

Community standards

Customer service

Communication

Attention to detail

Education

High School diploma

Tools

Moderation tools

Content management systems

Job description

On-site - Rizal 1-3 Yrs Exp High/Senior High School Full-time

Professional Development

Job Training, Professional Development

Description

• Review and moderate user-generated content to ensure compliance with community guidelines and standards.
• Analyze and assess flagged content for potential violations.
• Engage with users to provide support and explain moderation decisions.
• Utilize content management systems effectively to track moderation activity.
• Collaborate with team members to improve moderation processes and policies.

Requirements

• Educational Qualifications: High School diploma or equivalent required.
• Experience Level: 1–3 years of experience in content moderation or related field.
• Skills and Competencies: Strong understanding of compliance and community standards.
• Skills and Competencies: Excellent customer service and communication skills.
• Skills and Competencies: Proficient computer skills, including familiarity with moderation tools.
• Qualities and Traits: Attention to detail and a commitment to maintaining a safe online environment.

Compliance Customer Oriented Content Moderation Computer Literate