Content Moderation Associate

Miranda HR; Pasig; On-site; PHP 223,200 - 357,120; Full time

Job summary

Miranda HR in Pasig is seeking a Content Moderator to review and moderate user-generated content, ensuring alignment with community guidelines.

The role requires 0–2 years of experience, a Bachelor’s degree in Communications, Media, or Business, and strong communication skills. You will work on-site in Pasig and collaborate with a team to maintain high standards and policy compliance.

Qualifications

• Bachelor’s degree in Communications, Media, or Business.
• 0–2 years of experience.
• Strong communication and teamwork skills.

Responsibilities

• Review and moderate user-generated content to ensure compliance with community guidelines.
• Identifying and escalating potential issues or violations of policies.
• Provide feedback on content trends and potential areas for improvement.
• Collaborate with team members to enhance moderation processes and procedures.
• Maintain up-to-date knowledge of platform policies and best practices.

Skills

Attention to detail

Critical thinking

Communication skills

Education

Bachelor's degree

Job description

On-site - Pasig No Exp Required Bachelor Full-time

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Job Description

Employee Recognition and Rewards

Holiday Gifts, Incentives

Government Mandated Benefits

Insurance Health & Wellness

Life Insurance

Professional Development

Job Training

Description

• Review and moderate user-generated content to ensure compliance with community guidelines.
• Identifying and escalating potential issues or violations of policies.
• Provide feedback on content trends and potential areas for improvement.
• Collaborate with team members to enhance moderation processes and procedures.
• Maintain up-to-date knowledge of platform policies and best practices.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field such as Communications, Media, or Business.
• Experience Level: 0–2 years.
• Skills and Competencies: Strong attention to detail and critical thinking skills.
• Qualities and Traits: Excellent communication skills and the ability to work collaboratively in a team environment.
• Responsibilities and Duties: Ability to handle sensitive topics and maintain professionalism in a fast-paced environment.