Consumer Insight Analyst, Market Insight Researcher

Bobbitech Enterprises; Metro Manila; On-site; PHP 600,000 - 1,000,000; Full time

Benefits offered by this job

Health insurance

On-site parking

Company events

Promotion opportunities

Company Christmas gift

Job summary

Bobbitech Enterprises in Metro Manila, Philippines is seeking a seasoned User Researcher to translate business needs into actionable insights. You will design and conduct qualitative and quantitative studies, lead local research teams, and craft clear recommendations for product teams.

The role requires strong English communication, a Bachelor’s degree in a related field, and a track record of delivering outcomes across multiple projects on tight timelines.

Qualifications

• 5+ years of user research experience (qualitative and quantitative).
• Bachelor’s degree in Psychology, Sociology, Statistics, Anthropology, Marketing, Business, Economics, IT, or related field.
• Able to communicate effectively in English—written and verbal; fluency in other local languages.
• Familiar with diverse user research methodologies: interviews, fieldwork, surveys, data analysis.
• Experience driving research outputs across conception to release with product teams.
• Proven ability to manage multiple projects with tight timelines in fast-paced environments.
• Positive attitude and strong teamwork.

Responsibilities

• Understand and translate tech and business needs into research strategies.
• Develop research plans with clear objectives and outcomes.
• Lead local teams to conduct fieldwork, interviews, surveys, and usability tests.
• Analyze user behavior through various methods and synthesize actionable insights.
• Advocate findings through reports and presentations to diverse audiences.
• Continuously up-skill in research methods and technology.

Skills

User research

Qualitative & quantitative methods

English communication

Team collaboration

Research methodology

Project management

UI/UX awareness

Education

Bachelor's degree in Psychology

Bachelor's degree in Sociology

Bachelor's degree in Statistics

Bachelor's degree in Anthropology

Bachelor's degree in Marketing

Tools

Survey design tools

Data analysis tools

Job description

Core Responsibilities:

• Understand and incorporate technical and business requirements into research. Establish and implement overall research strategies. Develop reasonable research plans with clear objectives. Effectively conduct or organize local teams to carry out user research projects. Collect and analyse user behaviour through field visits, user interviews, surveys, desk research etc.




• Projects include but not limited to: user scanning (segmentation), local market analysis, target user deep dive, mobile phone experience, new function concept test / usability test, NPS / user satisfaction / user experience measurement, etc;




• Discern the pain points and key scenarios of different and target demographic groups based on the characteristics of the target market population;




• Advocate research findings to diverse audiences through written reports and in-person presentations, promote the implementation of research outputs;




• Continuous up-skilling in research related methodology and technology as value add to the team.

Qualification Required

• 5+ years experience of user research (both qualitative and quantitative methods).




• At least bachelor's degree in Psychology / Sociology / Statistics / Anthropology / Marketing / Business / Economics / Information Technology / Management or related fields.




• Able to communication effectively in English — written and verbal. Fluency in other local languages.




• Familiar with a variety of user research methodologies, such as: interviews and fieldwork, moderating focus group conversations, survey design and data analysis.




• Experience conducting a range of research methods applicable to all product stages from conception to release and driving tangible outcomes with product teams and a proven track record of success.




• Successfully manage and deliver on multiple projects / initiatives with tight timeline in a fast-paced environment.




• Positive attitude; Be responsible and high spirit of team-working

Preferred (Non mandatory) qualifications:

• Strong understanding of the latest technology trends；




• Experience in team management；




• Experience of working in an international environment.；




• Those with more cooperative resources in the industry, such as universities, research institutions, innovative companies, etc；




• Portfolio which include 1-2 examples of projects you’ve worked on in a research capacity.




• Work experience with mobile phone manufacturers (such as Samsung, Oppo, Vivo) is an advantage

Benefits:

• Company Christmas gift




• Company events




• Health insurance




• On-site parking




• Opportunities for promotion