Consultant Business Continuity Planning

Concentrix; Quezon City; On-site; PHP 670,000 - 1,228,000; Full time

Job summary

Concentrix, a global intelligent transformation partner, invites you to join the Information Technology and Global Security team as a Consultant for Business Continuity Planning. You will help design, implement, and strategize IT security and business continuity solutions for staff and clients.

The role focuses on sustaining BCM and disaster recovery across regions and sites. The team collaborates with leadership, business units, and shared services to maintain a healthy BCMS culture in the

Qualifications

• Experience overseeing BC, Crisis Management and Disaster Recovery.
• Knowledge of ISO 22301 standards and related frameworks.
• Ability to implement and maintain BCMS across locations and regions.
• Strong client engagement and risk reporting.

Responsibilities

• Provide SME oversight and strategic direction for BC, CM, and DR.
• Own and implement BC and CM framework and procedures.
• Ensure contractual obligation compliance and highlight risk areas.
• Maintain business continuity plans at site/location/geo levels with periodic reviews.
• Understand dependencies across processes, applications, technology, internal/external parties.
• Ensure BCM requirements meet contractual needs and are tested periodically.
• Engage with client teams to tailor BCM solutions.
• Identify and highlight risks at account/location/geo levels.
• Drive projects to enhance BCM arrangements and compliance.
• Align geo BCM to ISO 22301 and pursue certification where agreed.
• Provide strategic BCM direction during client connects.
• Complete mandatory training within the timeframe.
• Participate in regular 1:1 meetings with manager/direct reports.

Skills

Stakeholder engagement

Strategic direction

Risk assessment

Business continuity

Disaster recovery

ISO 22301 knowledge

Tools

BCMS framework

ISO 22301

Job description

Job Description:

Job Title: Consultant, Business Continuity Planning

Were Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today's hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "Worlds Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Join us and be part of this journey towards greater opportunities and brighter futures.

The position is part of Global Security team. Business continuity and Crisis Management team works closely with the Leadership, Business and Shared service teams. The team ensures that the BCM risks are understood, addressed and deviations reported proactively thus maintaining healthy BCMS culture at the region level.

• Providing SME oversight and strategic direction to the span for Business Continuity, Crisis Management and Disaster Recovery
• Ownership and implementation in line with Business Continuity and Crisis Management Framework and associated procedures
• Ensuring compliance to contractual obligations duly highlighting risk areas (if any)
• Ensuring Business continuity plans are completed at site/ location/ geo levels and maintained at predefined periodicity
• Understand dependencies for business processes, business functions, applications, technology, and internal /external parties related to the business
• Ensuring engagement specific business continuity requirements are met in line with the contractual requirements, needful strategies and plans are in place and arrangements tested at agreed periodicity
• Engaging with client teams and providing the right solution apt to the BCM requirements of the client
• Ensuring Risks are identified and highlighted at account/ location/ geo levels
• Driving special projects to enhance organizations BCM arrangements and enhanced compliance requirements and are completed in a timely manner
• Ensuring alignment of Geo level BCM arrangements to the requirements of standard ISO 22301 and certification (where agreed with management) thereof
• Providing strategic direction on BCM arrangements during client connects
• Complete all assigned, mandatory training within the timeframe provided
• Conduct and/or participate in regularly scheduled 1:1 meetings with direct manager and/or direct reports

Location: PHL Quezon City - Tera Tower 11th Floor

Language Requirements:

Time Type: Full time

Requirements: