Business Continuity & Crisis Management Consultant

Concentrix; Quezon City; On-site; PHP 670,000 - 1,228,000; Full time

Job summary

Concentrix, a global intelligent transformation partner, invites you to join the Information Technology and Global Security team as a Consultant for Business Continuity Planning. You will help design, implement, and strategize IT security and business continuity solutions for staff and clients.

The role focuses on sustaining BCM and disaster recovery across regions and sites. The team collaborates with leadership, business units, and shared services to maintain a healthy BCMS culture in the

Qualifications

• Experience overseeing BC, Crisis Management and Disaster Recovery.
• Knowledge of ISO 22301 standards and related frameworks.
• Ability to implement and maintain BCMS across locations and regions.
• Strong client engagement and risk reporting.

Responsibilities

• Provide SME oversight and strategic direction for BC, CM, and DR.
• Own and implement BC and CM framework and procedures.
• Ensure contractual obligation compliance and highlight risk areas.
• Maintain business continuity plans at site/location/geo levels with periodic reviews.
• Understand dependencies across processes, applications, technology, internal/external parties.
• Ensure BCM requirements meet contractual needs and are tested periodically.
• Engage with client teams to tailor BCM solutions.
• Identify and highlight risks at account/location/geo levels.
• Drive projects to enhance BCM arrangements and compliance.
• Align geo BCM to ISO 22301 and pursue certification where agreed.
• Provide strategic BCM direction during client connects.
• Complete mandatory training within the timeframe.
• Participate in regular 1:1 meetings with manager/direct reports.

Skills

Stakeholder engagement

Strategic direction

Risk assessment

Business continuity

Disaster recovery

ISO 22301 knowledge

Tools

BCMS framework

ISO 22301

Job description

Concentrix, a global intelligent transformation partner, invites you to join the Information Technology and Global Security team as a Consultant for Business Continuity Planning. You will help design, implement, and strategize IT security and business continuity solutions for staff and clients.

The role focuses on sustaining BCM and disaster recovery across regions and sites. The team collaborates with leadership, business units, and shared services to maintain a healthy BCMS culture in the