Consultant, Associate

Infor; Manila; On-site; PHP 446,000 - 781,000; Full time

Job summary

Infor is seeking a Software Consultant, Associate in Manila to assist clients with implementation and configuration of software solutions. You will gather requirements, work with technical teams on integration, guide on software functionality, and support operations after go-live.

You will also train users, communicate status and strategies to customers, and collaborate with global teams within Infor and at customer sites to ensure successful projects.

Qualifications

• Experience troubleshooting technical issues, analyzing problems, and formulating solutions or alternative approaches.
• Experience with business process flows and technical applications.
• Experience working on multiple projects and tasks simultaneously.

Responsibilities

• Assess customer needs and recommend software solutions.
• Gather customer requirements and collaborate with Solution Architect on solution designs.
• Collaborate with technical teams on integrations and customizations.
• Develop functional design specifications and technical designs.
• Resolve issues by analyzing and addressing challenges.
• Communicate technical details, status updates, and strategies to customers.
• Collaborate with global teams within Infor and at the customer.

Skills

Troubleshooting

Requirements gathering

Multi-project management

Tools

ERP Systems

Software Integration Tools

Job description

Description

A Software Consultant, Associate assists clients with the implementation and configuration of software solutions by gathering requirements and collaborating with technical teams for integration. They provide guidance on software functionality, troubleshoot issues, and offer support to ensure operational continuity after implementation. The role also involves communication with clients and teams, delivering training, and contributing to the project’s success.

Department: Infor Consulting Services

Location: Manila

A Typical Day In The Life Includes

• Assess customer needs and recommend software solutions
• Gather customer requirements and collaborate with Solution Architect on solution designs
• Collaborate with technical teams on integrations and customizations
• Develop functional design specifications and technical designs
• Resolve issues by analyzing and addressing challenges
• Communicate technical details, status updates, and strategies to customers
• Collaborate with global teams within Infor and at the customer

Basic Qualifications

• Experience troubleshooting technical issues, analyzing problems, and formulating solutions or alternative approaches
• Experience with business process flows and technical applications
• Experience working on multiple projects and tasks simultaneously

Preferred Qualifications

• Experience with software implementation processes
• Experience with software integration tools or systems (e.g., ERP systems)

About Infor

Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

For more information visit www.infor.com

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.

We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer.

We are committed to creating a diverse and inclusive work environment.

Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law.

If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.

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