Consultant, Associate

Infor Inc.; Manila; On-site; PHP 558,000 - 1,004,000; Full time

Job summary

Infor Inc. in Manila is seeking a Consultant, Associate to assist clients with software implementations and configurations, gathering requirements and coordinating with technical teams for integration.

You will develop functional designs, troubleshoot issues, train users, and communicate progress to customers, contributing to project success. This role emphasizes collaboration with global teams and delivering tailored software solutions.

Qualifications

• Experience troubleshooting technical issues, analyzing problems, and formulating solutions or alternative approaches.
• Experience with business process flows and technical applications.
• Experience working on multiple projects and tasks simultaneously.

Responsibilities

• Assess customer needs and recommend software solutions
• Gather customer requirements and collaborate with Solution Architect on solution designs
• Collaborate with technical teams on integrations and customizations
• Develop functional design specifications and technical designs
• Resolve issues by analyzing and addressing challenges
• Communicate technical details, status updates, and strategies to customers
• Collaborate with global teams within Infor and at the customer

Skills

Troubleshooting

Business process flows

Multi-project management

Tools

ERP systems

Job description

Consultant, Associate

Department: Infor Consulting Services

Employment Type: Full Time

Location: Manila

Description

A Software Consultant, Associate assists clients with the implementation and configuration of software solutions by gathering requirements and collaborating with technical teams for integration. They provide guidance on software functionality, troubleshoot issues, and offer support to ensure operational continuity after implementation. The role also involves communication with clients and teams, delivering training, and contributing to the project’s success.

A Typical Day in the Life Includes:

• Assess customer needs and recommend software solutions
• Gather customer requirements and collaborate with Solution Architect on solution designs
• Collaborate with technical teams on integrations and customizations
• Develop functional design specifications and technical designs
• Resolve issues by analyzing and addressing challenges
• Communicate technical details, status updates, and strategies to customers
• Collaborate with global teams within Infor and at the customer

Basic Qualifications:

• Experience troubleshooting technical issues, analyzing problems, and formulating solutions or alternative approaches
• Experience with business process flows and technical applications
• Experience working on multiple projects and tasks simultaneously

Preferred Qualifications:

• Experience with software implementation processes
• Experience with software integration tools or systems (e.g., ERP systems)