Configuration Manager - CMDB & Data Quality, Flexible Growth

Ryan; Manila; On-site; PHP 1,500,000 - 2,100,000; Full time

Benefits offered by this job

Flexible Work Environment

Award-W Winning Culture

World-Class Benefits and Compensation

Accelerated Career Path

Community Outreach

Mentorship Opportunities

Wellness-Centric Benefits

Job summary

Ryan is seeking a Configuration Manager, Enterprise Technology Operations to design, implement, and sustain the CMDB framework across the enterprise. Lead governance, data quality, and lifecycle controls while partnering with the Ivanti platform administration team to ensure accurate, trusted configuration data.

Initial focus is standing up standards, baselines, and governance cadences, then ongoing execution, quality management, and continual improvement supporting Incident, Problem, and Change

Qualifications

• Bachelor’s degree or equivalent in IT/IS/business related field.
• 6–8+ years in configuration management, service management, IT operations, or data governance.
• Experience designing and operating CMDB or Configuration Management practices.
• Experience supporting Incident, Problem, and Change Management.

Responsibilities

• Design and implement enterprise CMDB framework, including classes, relationships, lifecycle states, ownership models, and data standards.
• Define and operate CMDB population and maintenance processes (onboarding, updates, validations, audits).
• Establish governance cadences to certify accuracy, remediation, and action tracking.
• Execute ongoing CMDB data quality management with CI owners and service teams.
• Build and maintain dashboards and KPIs for CMDB accuracy, completeness, timeliness, and coverage.
• Partner with Ivanti administration to align requirements with platform capabilities.
• Ensure CMDB supports Incident, Problem, and Change Management workflows and reporting.
• Support audit readiness with documented controls and evidence.

Skills

Process design

Data governance

CMDB expertise

KPI dashboards

Operational metrics

Education

Bachelor’s degree in Information Technology or related field

Tools

Ivanti ITSM

Power BI

Tableau

Microsoft Office

Job description

Ryan is seeking a Configuration Manager, Enterprise Technology Operations to design, implement, and sustain the CMDB framework across the enterprise. Lead governance, data quality, and lifecycle controls while partnering with the Ivanti platform administration team to ensure accurate, trusted configuration data.

Initial focus is standing up standards, baselines, and governance cadences, then ongoing execution, quality management, and continual improvement supporting Incident, Problem, and Change