Configuration Consultant

Ideagen; Philippines; Hybrid; PHP 400,000 - 700,000; Full time

Job summary

Ideagen is seeking a Configuration Consultant to support reliable software implementations through technical configuration, testing, and data preparation. You will work under experienced consultants to deliver solutions that positively impact customers.

Hybrid full-time role in Professional Services, with focus on collaboration with project teams and customers to ensure successful delivery and ongoing product knowledge growth.

Qualifications

• Bachelor’s degree in IT, Computer Science, or a related field.
• Interest in software implementation and technical consulting.
• Basic understanding of databases, integrations, or software configuration.
• Strong analytical, problem-solving, and communication skills.
• Ability to manage multiple tasks and work collaboratively.
• Proactive learner with strong attention to detail.
• Experience with SaaS applications or customer-facing roles is an advantage.

Responsibilities

• Configure and maintain software solutions.
• Support data migration, validation, and testing activities.
• Assist with system integrations and issue resolution.
• Prepare and update technical documentation.
• Collaborate with project teams and customers.
• Monitor project tasks and escalate issues.
• Ensure timely and accurate delivery of assigned work.
• Continuously develop technical and product knowledge.

Skills

IT background

SaaS experience

Customer-facing

Analytical skills

Communication

Education

Bachelor’s degree in IT or CS

Job description

Benefits - Benefits At Ideagen

Salary - will be discussed at the next stage of the process, if you do have any questions, please feel free to reach out

As a

About Us

Department - Professional Services

Function - Professional Services

Working Pattern - Hybrid; Full-time

Benefits - Benefits At Ideagen

Salary - will be discussed at the next stage of the process, if you do have any questions, please feel free to reach out

As a Configuration Consultant, you'll play a key role in supporting reliable and successful software implementations through technical configuration, testing, and data preparation. Working under the guidance of experienced consultants, you'll help deliver solutions that make a meaningful impact for customers.

Responsibilities

• Configure and maintain software solutions.
• Support data migration, validation, and testing activities.
• Assist with system integrations and issue resolution.
• Prepare and update technical documentation.
• Collaborate with project teams and customers.
• Monitor project tasks and escalat
• Ensure timely and accurate delivery of assigned work.
• Continuously develop technical and product knowledge.

Skills And Experience

• Bachelor’s degree in IT, Computer Science, or a related field.
• Strong interest in software implementation and technical consulting.
• Basic understanding of databases, integrations, or software configuration.
• Strong analytical, problem-solving, and communication skills.
• Ability to manage multiple tasks and work collaboratively.
• Proactive learner with strong attention to detail.
• Experience with SaaS applications or customer-facing roles is an advantage.

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs. We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen!