Configuration Consultant

Hammerjack Pty Ltd; Philippines; Hybrid; PHP 500,000 - 900,000; Full time

Benefits offered by this job

Benefits At Ideagen

Job summary

Ideagen is seeking a Technical Consultant to support the delivery of technical solutions, including data migration, integrations, system configuration, and testing activities.

The role involves collaborating with cross-functional teams and delivering customer projects within a hybrid, full-time pattern. You will contribute to continuous improvement and share knowledge across the team.

Qualifications

• Experience supporting technical delivery initiatives in SaaS/IT or professional services.
• Familiarity with data imports, mappings and validation processes.
• Strong analytical and problem-solving abilities with attention to detail.
• Effective written and verbal communication, and teamwork.

Responsibilities

• Support data preparation, validation, and platform configuration for projects.
• Assist with integration setup, testing, troubleshooting, and documentation.
• Maintain accurate project and technical documentation.
• Monitor and report risks, defects, and issues, escalating as needed.
• Collaborate with consultants and project managers to deliver client projects.
• Communicate progress, blockers, and updates to stakeholders.
• Follow established standards, governance, and delivery frameworks.
• Contribute to continuous improvement and knowledge sharing.

Skills

Data migration

System integration

Automation

Security

Networking

Data validation

Analytical skills

Written communication

Verbal communication

Team collaboration

Tools

N/A

Job description

About Us

Department - Professional Services

Function - Professional Services

Working Pattern - Hybrid; Full-time

Benefits - Benefits At Ideagen

Salary - will be discussed at the next stage of the process, if you do have any questions, please feel free to reach out

We're looking for a Technical Consultant to support the delivery of technical solutions by assisting with integrations, data migration, system configuration, and testing activities. This is an excellent opportunity for a technology professional looking to expand their expertise in SaaS implementations, technical consulting, and customer-focused project delivery while working with a diverse range of clients and solutions.

Responsibilities

• Support technical delivery activities including data preparation, validation, and platform configuration.
• Assist with integration setup, testing, troubleshooting, and documentation.
• Maintain accurate project and technical documentation.
• Monitor and report technical risks, defects, and issues, escalating where appropriate.
• Collaborate with Technical Consultants, Solution Consultants, and Project Managers to deliver customer projects successfully.
• Communicate project progress, blockers, and updates to relevant stakeholders.
• Follow established technical standards, project governance processes, and delivery frameworks.
• Contribute to continuous improvement initiatives and knowledge-sharing activities within the team.

Skills And Experience

• Preferably 3+ years of experience supporting technical delivery initiatives within a SaaS, IT, or professional services environment, with exposure to areas such as data migration, systems integration, automation, security, or networking.
• Basic knowledge of data concepts such as imports, mappings, and data validation.
• Strong analytical and problem-solving skills with excellent attention to detail.
• Effective written and verbal communication skills.
• Experience or exposure to technical delivery, IT services, SaaS solutions, or professional services environments.
• Ability to work collaboratively within a project or delivery team.

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.

We're building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you'll thrive at Ideagen!