Concierge | Banking Industry

PERSOL; Santo Niño 1st; On-site; PHP 360,000 - 540,000; Full time

Job summary

PERSOL in the Philippines is seeking a Senior Concierge to deliver premium hospitality and seamless event support for C-Suite executives, VVIPs, clients and guests. You will provide warm, discreet, white-glove service in a premium environment and coordinate multiple priorities with composure.

The role oversees day-to-day operations of executive meeting spaces, coordinates event setups, liaises with vendors, manages registration and guest flow, and contributes to service excellence.

Qualifications

• Diploma or relevant professional qualification in Hospitality, Tourism or related field.
• 3–5+ years of experience in Hospitality, Tourism, or Hotels; premium or executive hospitality is highly preferred.
• Proven experience supporting C‑Suite executives, VVIPs or high‑profile clients.
• Experience in meeting room, conference, event or executive hospitality services is an advantage.
• Proficient in Microsoft Word, Excel and PowerPoint.

Responsibilities

• Deliver warm, discreet and personalised white-glove service to C-Suite executives, VVIPs, clients and guests.
• Oversee and support the day-to-day operations of executive meeting, event and hospitality spaces, ensuring impeccable presentation and service standards.
• Coordinate event setup, execution and breakdown, ensuring all requirements are delivered accurately and on time.
• Anticipate guest needs, handle requests and resolve real-time challenges professionally while maintaining a premium experience.
• Act as a key point of contact for clients, guests, internal teams and event stakeholders, managing enquiries and event requirements efficiently.
• Liaise with caterers, suppliers, AV teams and other vendors to ensure smooth delivery and high service standards.
• Manage visitor registration and movement professionally, while supporting site security and emergency procedures when required.
• Conduct regular checks of event spaces, public areas and facilities, addressing cleanliness, maintenance and presentation issues promptly.
• Maintain event notes, handovers, inventories and other operational records to ensure seamless team coordination.
• Provide feedback to management and proactively identify opportunities to improve service standards and guest experience.

Skills

Hospitality

Event coordination

Vendor liaison

Communication

Attention to detail

Leadership

Education

Diploma or relevant professional qualification in Hospitality, Tourism or related field

Tools

Microsoft Word

Excel

PowerPoint

Job description

We are looking for a service-oriented Senior Concierge / Concierge to deliver exceptional hospitality and seamless event support for C-Suite executives, VVIPs, clients and their guests. The successful candidate will be confident in a premium hospitality environment, highly attentive to detail, and able to remain composed while managing multiple priorities.

Responsibilities:

• Deliver warm, discreet and personalised white-glove service to C-Suite executives, VVIPs, clients and guests.

• Oversee and support theday-to-day operations of executive meeting, event and hospitality spaces, ensuring impeccable presentation and service standards.

• Coordinate event setup, execution and breakdown, ensuring all requirements are delivered accurately and on time.

• Anticipate guest needs, handle requests and resolve real-time challenges professionally while maintaining a premium experience.

• Act as a key point of contact for clients, guests, internal teams and event stakeholders, managing enquiries and event requirements efficiently.

• Liaise with caterers, suppliers, AV teams and other vendors to ensure smooth delivery and high service standards.

• Manage visitor registration and movement professionally, while supporting site security and emergency procedures when required.

• Conduct regular checks of event spaces, public areas and facilities, addressing cleanliness, maintenance and presentation issues promptly.

• Maintain event notes, handovers, inventories and other operational records to ensure seamless team coordination.

• Provide feedback to management and proactively identify opportunities to improve service standards and guest experience.

• Diploma or relevant professional qualification in Hospitality, Tourism or a related field.

• 3–5+ years of experience in Hospitality, Tourism, or Hotels; experience in premium or executive hospitality is highly preferred.

• Proven experience supporting C‑Suite executives, VVIPs or high‑profile clients.

• Experience in meeting room, conference, event or executive hospitality services is an advantage.

• Proficient in Microsoft Word, Excel and PowerPoint.

• Strong knowledge of food handling and premium/white-glove service standards.

• Excellent communication, interpersonal and organisational skills, with strong attention to detail.

• Proactive, adaptable and solution-oriented, with the ability to manage multiple priorities under pressure.

For the Senior Concierge level: Candidates should additionally demonstrate strong leadership, independent decision-making, client management and experience handling high-profile events and VVIP requirements.

We regret to inform that only shortlisted candidates will be notified.