Concierge Account Manager - Creator Growth (PH)

Centro (Ortnec); Metro Manila; On-site; PHP 420,000 - 640,000; Full time

Benefits offered by this job

Paid vacation

Sick leave

Job summary

Centro (Ortnec) in Manila is seeking a detail-oriented Concierge Account Manager to support and grow our creator and studio partners. You will manage client relationships, optimize the platform's performance, and ensure smooth day-to-day operations.

Responsibilities include managing relationships, platform operations, content strategies to boost revenue, data analysis, reporting, and ensuring guideline compliance.

Qualifications

• Strong organizational skills and attention to detail.
• Fluent in English with excellent written and verbal communication.
• Experience in account management or content operations is a plus.
• Proficient in Excel or Google Sheets.
• Able to multitask and analyze data.

Responsibilities

• Manage relationships with assigned creators and studios
• Oversee platform day-to-day platform operations (metadata, scheduling, images, compliance docs)
• Develop content strategies to improve performance and revenue
• Analyze data, identify trends, and prepare performance reports
• Ensure content complies with platform guidelines
• Collaborate with internal teams to resolve issues and share best practices

Skills

English fluency

Analytical thinking

Excellent communication

Organized

Multitasking

Tools

Excel/Google Sheets

Job description

Centro (Ortnec) in Manila is seeking a detail-oriented Concierge Account Manager to support and grow our creator and studio partners. You will manage client relationships, optimize the platform's performance, and ensure smooth day-to-day operations.

Responsibilities include managing relationships, platform operations, content strategies to boost revenue, data analysis, reporting, and ensuring guideline compliance.