Account Manager

Centro (Ortnec); Metro Manila; On-site; PHP 420,000 - 640,000; Full time

Benefits offered by this job

Paid vacation

Sick leave

Job summary

Centro (Ortnec) in Manila is seeking a detail-oriented Concierge Account Manager to support and grow our creator and studio partners. You will manage client relationships, optimize the platform's performance, and ensure smooth day-to-day operations.

Responsibilities include managing relationships, platform operations, content strategies to boost revenue, data analysis, reporting, and ensuring guideline compliance.

Qualifications

• Strong organizational skills and attention to detail.
• Fluent in English with excellent written and verbal communication.
• Experience in account management or content operations is a plus.
• Proficient in Excel or Google Sheets.
• Able to multitask and analyze data.

Responsibilities

• Manage relationships with assigned creators and studios
• Oversee platform day-to-day platform operations (metadata, scheduling, images, compliance docs)
• Develop content strategies to improve performance and revenue
• Analyze data, identify trends, and prepare performance reports
• Ensure content complies with platform guidelines
• Collaborate with internal teams to resolve issues and share best practices

Skills

English fluency

Analytical thinking

Excellent communication

Organized

Multitasking

Tools

Excel/Google Sheets

Job description

We're looking for a detail-oriented and proactive Concierge Account Manager (from the Philippines) to support and grow our creator and studio partners. You'll manage client relationships, optimize the platform's performance, and ensure smooth day-to-day operations on our platform.

Responsibilities

• Manage relationships with assigned creators and studios
• Oversee platform day-to-day platform operations (metadata, scheduling, images, compliance docs)
• Develop content strategies to improve performance and revenue
• Analyze data, identify trends, and prepare performance reports
• Ensure content complies with platform guidelines
• Collaborate with internal teams to resolve issues and share best practices

Requirements

• Highly organized, detail-oriented, and able to multitask
• Strong analytical and decision-making skills
• Proficient in Excel or Google Sheets
• Excellent written and verbal communication skills
• Fluent in English
• Experience in account management, client support, or content operations is a plus
• Passion for creator success and collaboration is key.

Why work with us

• Growth and development - opportunities to grow are endless, with support for your professional development;
• High level of autonomy, ownership, and accountability;
• No bureaucracy or micromanagement - we value autonomy and initiative;
• Educational programs to expand your knowledge and skills;
• Paid vacation and sick leave.