Client Success & Growth Account Manager

Clark Development Corporation; Philippines; Hybrid; PHP 360,000 - 520,000; Full time

Job summary

GUERILLA CREATIVE MARKETING, INC. in the Philippines is seeking an Account Manager who can serve as the main liaison for clients and internal staff, ensuring smooth service delivery and relationship continuity.

You will nurture client partnerships, monitor performance, coordinate with teams, and spot upsell opportunities. A 2-3 year track record in account management and proficiency with CRM tools and MS Office are essential.

Qualifications

• Bachelor's degree in Business, Sales, Marketing, or related field required.
• 2-3 years experience in account management or client servicing.
• Strong communication, relationship-building, and problem-solving skills with a warm and professional approach.
• Proficient in CRM tools, spreadsheets, MS Office, and general productivity software.

Responsibilities

• Serve as the main point of contact for client needs, concerns, account updates, and relationship management.
• Build and maintain strong long-term relationships with both clients and staff through regular communication and support.
• Monitor account performance, contract updates, renewals, reports, and internal coordination to ensure smooth operations.
• Work with internal teams to meet KPIs, support account growth, and identify upselling or new business opportunities.
• Support client and staff needs with a professional, solutions-focused, and relationship-driven approach.

Skills

Relationship-building

Communication skills

Customer service

CRM tools

MS Office

Education

Bachelor's degree in Business, Sales, Marketing, or related field

Tools

CRM tools

MS Office

Job description

GUERILLA CREATIVE MARKETING, INC. in the Philippines is seeking an Account Manager who can serve as the main liaison for clients and internal staff, ensuring smooth service delivery and relationship continuity.

You will nurture client partnerships, monitor performance, coordinate with teams, and spot upsell opportunities. A 2-3 year track record in account management and proficiency with CRM tools and MS Office are essential.