Compliance Support Officer - Open to Fresh Graduates

Private Advertiser; Western Visayas; On-site; PHP 167,000 - 290,000; Full time

Job summary

Cooee, Iloilo office in the Philippines, invites fresh graduates to join as Compliance Support Officer. This role focuses on maintaining compliance records, reviewing documents, and coordinating with clients and contractors to ensure accuracy and timeliness.

You’ll gain training on ESM regulations, work onsite at Bldg. 2, 2nd floor, Nelly Garden, Jaro, Iloilo City, and develop skills in data handling, reporting, and stakeholder communication.

Qualifications

• Excellent verbal and written communication skills.
• Knowledgeable in Microsoft Office.
• Detail-oriented and comfortable working with documents and data.
• Good organizational and time management skills.
• Able to work independently and contribute effectively as part of a team.
• Willing to learn new systems, processes, and compliance requirements.

Responsibilities

• Maintain and manage assigned client portfolios and compliance records.
• Process data entry and update information accurately in internal systems.
• Review and process service reports and contractor certification reports.
• Liaise with clients and contractors regarding certification documents, service reports, and outstanding defects.
• Process ESM-related correspondence and contractor certifications in a timely manner.
• Review submitted information and identify issues or non-compliance that may delay site compliance or the issuing of annual statements.
• Prepare portfolio reports and meeting minutes.
• Prepare and issue annual ESM compliance certifications.
• Develop an understanding of ESM regulations and requirements across Australian states, with training provided.
• Learn and effectively use the internal system, with training provided.
• Attend client, contractor, and internal meetings as required.
• Provide support to the CSO Lead and other team members where required.
• Work closely with the CSO Lead, Compliance Supervisor, and Account Managers as required.
• Take on other administrative and compliance-related tasks to support the team.]

Skills

Communication skills

Microsoft Office

Detail oriented

Time management

Independent worker

Willing to learn

Job description

ROLE SNAPSHOT:

• DAYSHIFT | Fulltime | Iloilo
• Open to FRESH GRADUATES
• Excellent verbal and written communication skills.
• Knowledgeable in Microsoft Office.
• Willing to learn new systems, processes, and compliance requirements.
• Growth mindset and adaptability in dynamic, fast-paced environments
• Onsite (Iloilo Office): Bldg. 2, 2nd Floor, Nelly Garden, Jaro, Iloilo City

About the Role

As a Compliance Support Officer, you will assist with maintaining compliance records, reviewing documentation, coordinating with clients and contractors, and ensuring that required information is accurate and up to date.

We have partnered with a company that is a leader in the provision of Risk and Compliance Auditing and Management services to the built property sector, whose clients are some of the largest corporations in Australia. They employ a four pillars approach to risk and compliance management - Essential Services Management, Property Risk, Height Safety, and Emergency Management.

Why Cooee

Because we believe in the power of human connection. Because we are committed to flourishing human potential. Because we dream of a world where each one of us walks along the path to who we are and the best that we can be. This is Why we do What we do To be a part of transformation one person, one community, one business at a time.

We are One Team committed to investing in relationships fueled by trust and anchored on the One Shared Vision to transform through connection. We believe this is where the strength of Cooee and our partnerships lie in having clarity and conviction in purpose.

What you'll be working on

• Maintain and manage assigned client portfolios and compliance records.
• Process data entry and update information accurately in internal systems.
• Review and process service reports and contractor certification reports.
• Liaise with clients and contractors regarding certification documents, service reports, and outstanding defects.
• Process ESM-related correspondence and contractor certifications in a timely manner.
• Review submitted information and identify issues or non-compliance that may delay site compliance or the issuing of annual statements.
• Prepare portfolio reports and meeting minutes.
• Prepare and issue annual ESM compliance certifications.
• Develop an understanding of ESM regulations and requirements across Australian states, with training provided.
• Learn and effectively use the internal system, with training provided.
• Attend client, contractor, and internal meetings as required.
• Provide support to the CSO Lead and other team members where required.
• Work closely with the CSO Lead, Compliance Supervisor, and Account Managers as required.
• Take on other administrative and compliance-related tasks to support the team.

What were looking for:

• Open to fresh graduates who are enthusiastic and eager to learn and grow with the team
• Excellent verbal and written communication skills.
• Knowledgeable in Microsoft Office.
• Detail-oriented and comfortable working with documents and data.
• Good organizational and time management skills.
• Comfortable engaging with clients, contractors, and team members.
• Able to work independently and contribute effectively as part of a team.
• Willing to learn new systems, processes, and compliance requirements.
• Growth mindset and adaptability in dynamic, fast-paced environments

Job Type: Full-time, Day Shift

Work Setup: Onsite (Iloilo Office): Bldg. 2, 2nd Floor, Nelly Garden, Jaro, Iloilo City