Compliance Analyst

IntouchCX; Cebu City; On-site; PHP 420,000 - 720,000; Full time

Job summary

IntouchCX, Cebu City, seeks a Compliance Analyst to evaluate and mitigate risks, ensuring alignment with client contracts, regulations and internal policies. You will review changes in regulation, work with stakeholders globally, and assist auditors with documentation while keeping teams informed of evolving requirements.

The role emphasizes strong communication, analytical thinking, and attention to detail in a fast-paced environment.

Qualifications

• 3 years experience in an audit or compliance function.
• Strong written and verbal communication skills.
• Analytical and problem-solving abilities with attention to detail.

Responsibilities

• Review regulations and legislation changes impacting the company and partner with stakeholders to develop mitigation strategies.
• Identify and develop mitigation plans for compliance requirements.
• Complete audits and monitor adherence to policies and legislation in a timely manner.
• Collaborate with global departments to assess and mitigate operational risks.
• Provide insights and recommendations for process improvements identified during reviews.
• Prepare reports by collecting, analyzing, and summarizing information.
• Assist external auditors with required documentation.
• Research regulations across geographies to keep the organization informed of potential risks.
• Keep other departments updated on changing legislative requirements.
• Maintain professional knowledge through workshops and networking.
• Provide support for other compliance projects.

Skills

Audit/Compliance experience

Strong communication skills

Advanced writing skills

Analytical thinking

Detail-oriented

Job description

About the Job

The Compliance Analyst plays a critical role evaluating, reviewing and mitigating risks and ensuring organizational practices are in-line with client contractual requirements, external regulations, as well as internal policies and procedures.

As Compliance Analyst, You Will…

• Be responsible for reviewing regulation and legislation changes affecting the company and partnering with operational stakeholders to develop mitigation strategies (i.e GDPR, TCPA etc.)
• Identify, evaluate, and develop plans for mitigation on necessary compliance requirements
• Be responsible for completing audits and monitoring adherence as required on both internal and external policies and legislation in a timely manner
• Work with multiple departments globally to identify, assess and mitigate operational risks as business needs change
• Provide insight and recommendations for process improvements that are identified during compliance reviews
• Prepare reports by collecting, analyzing, and summarizing information
• Assist external auditors with required documentation as needed
• Research regulations across various geographies, ensuring organization is apprised, and up-to-date on potential risks, and compliance
• Ensure other departments are kept informed of changing legislative requirements that affect operations and/or risk identification
• Maintain professional and technical knowledge by attending educational workshops and establishing personal networks
• Provide support for other compliance projects as needed

As Compliance Analyst, You Have…

• 3 years experience in an audit or compliance function
• Strong communication skills to effectively interact with diverse groups of people
• Advanced written abilities in order to write required reports
• Strong analytical, critical thinking and problem solving skills
• Ability to research and source information for review
• Superior attention to detail
• Excellent time and project management skills
• Ability to work in a fast paced and time sensitive environment
• Adaptable to change and innovation