Commvault Backup Engineer — Incident & Change Leader

Accenture; Manila; On-site; PHP 480,000 - 600,000; Full time

Job summary

Accenture Manila is seeking a Technology Support Engineer to resolve incidents and problems across multiple business system components, ensuring operational stability and performance.

The role involves managing change requests, updating knowledge base articles, and collaborating with vendors and service management teams to analyze issues and implement effective solutions for continuous system reliability.

Qualifications

• Minimum 2 years of experience in Commvault Backup Administration.
• Manila office exposure or based at Manila.
• Nutanix experience is preferred.

Responsibilities

• Perform independently and become an SME.
• Active participation in team discussions.
• Contribute in providing solutions to work related problems.
• Assist in the documentation and updating of operational procedures to improve team efficiency.
• Engage in continuous learning to stay updated with emerging technologies relevant to the role.
• Support cross-functional teams by sharing knowledge and best practices to enhance service delivery.

Skills

Commvault Backup Administration

Scripting

Education

Nutanix experience

Tools

VMware Cloud Administration

AWS Administration

Terraform

Job description

Accenture Manila is seeking a Technology Support Engineer to resolve incidents and problems across multiple business system components, ensuring operational stability and performance.

The role involves managing change requests, updating knowledge base articles, and collaborating with vendors and service management teams to analyze issues and implement effective solutions for continuous system reliability.