Commvault Backup Admin Expert | Data Protection & Recovery

Accenture; Mandaluyong; On-site; PHP 600,000 - 900,000; Full time

Job summary

Accenture is hiring a Technology Support Engineer in Manila to resolve incidents and manage RFCs, ensuring operational stability across multiple business system components. The role includes updating knowledge bases and collaborating with vendors to support effective troubleshooting and continuous system reliability.

The position requires SME-level expertise in Commvault Backup Administration, plus experience with VMware Cloud Administration, AWS Administration, and Terraform.

Qualifications

• Expert proficiency in Commvault Backup Administration.
• Experience with VMware Cloud Administration, AWS Administration, Terraform.
• Strong understanding of backup and recovery processes and best practices.
• Experience in monitoring and maintaining backup infrastructure to ensure data integrity and availability.
• Ability to troubleshoot complex backup and restore issues across diverse environments.
• Familiarity with automation and scripting to optimize backup operations and reporting.
• Minimum 2 years of experience in Commvault Backup Administration.

Responsibilities

• Resolve incidents and problems across multiple business system components to maintain operational stability.
• Create and implement Changes (RFCs) and update knowledge base articles to support effective troubleshooting.
• Collaborate with vendors and service management teams in issue analysis and resolution.
• Be an SME, participate in team discussions, and contribute solutions to work-related problems.
• Assist in documenting and updating operational procedures to improve team efficiency.
• Engage in continuous learning to stay updated with emerging technologies relevant to the role.
• Support cross-functional teams by sharing knowledge and best practices to enhance service delivery.

Skills

Commvault Backup Administration

Tools

VMware Cloud Administration

AWS Administration

Terraform

Job description

Accenture is hiring a Technology Support Engineer in Manila to resolve incidents and manage RFCs, ensuring operational stability across multiple business system components. The role includes updating knowledge bases and collaborating with vendors to support effective troubleshooting and continuous system reliability.

The position requires SME-level expertise in Commvault Backup Administration, plus experience with VMware Cloud Administration, AWS Administration, and Terraform.