Community Management & Social Media Specialist

Gokongwei Brothers Foundation; Mandaluyong; On-site; PHP 480,000 - 720,000; Full time

Job summary

Gokongwei Brothers Foundation seeks a Community Management Specialist to drive our social media strategy and educator community operations. You will publish content across Facebook Groups and pages, LinkedIn, YouTube, and Instagram, while turning audience insights into campaigns that boost adoption and continued use of Educator Programs and Class Builder.

You will engage teacher communities with practical tips, run onboarding sessions, and develop video tutorials, alongside maintaining a

Qualifications

• 3–5 years of experience in social media management, analytics, community management, or digital marketing—preferably in Education, EdTech, or SaaS.

Responsibilities

• Plan, coordinate, and publish content across Facebook Groups, Facebook Pages, LinkedIn, YouTube, and Instagram.
• Track social media performance and translate audience behavior into insights that support acquisition, activation, adoption, and retention.
• Engage teacher communities through practical tips, playbooks, and peer showcases.
• Facilitate virtual onboarding sessions and webinars, and create short video tutorials.
• Develop and maintain a searchable Knowledge Base and set up automations to streamline community workflows.

Skills

Social media management

Analytics

Community management

Digital marketing

Education

Bachelor's in Communications

Tools

Meta Business Suite

Facebook Group Insights

Notion

Zendesk

Help Scout

Zapier

ManyChat

ChatGPT

Claude

Gemini

Job description

Are you passionate about using social media insights to build engaged communities and help teachers adopt tools that support their classrooms?

We’re looking for a Community Management Specialist to support our social media strategy and educator community operations—turning audience insights into campaigns that drive adoption and continued use of our Educator Programs and Class Builder.

What you’ll do:

• Plan, coordinate, and publish content across Facebook Groups, Facebook Pages, LinkedIn, YouTube, and Instagram.
• Track social media performance and translate audience behavior into insights that support acquisition, activation, adoption, and retention.
• Engage teacher communities through practical tips, playbooks, and peer showcases.
• Facilitate virtual onboarding sessions and webinars, and create short video tutorials.
• Develop and maintain a searchable Knowledge Base and set up automations to streamline community workflows.

What we’re looking for:

• 3–5 years of experience in social media management, analytics, community management, or digital marketing—preferably in Education, EdTech, or SaaS.
• A degree in Communications, Marketing, Educational Technology, Education, or a related field.
• Proficiency in Meta Business Suite, Facebook Group Insights, and social listening or analytics tools.
• Familiarity with Knowledge Base platforms such as Notion, Zendesk, or Help Scout, and automation tools such as Zapier, ManyChat, or similar.
• Working knowledge of generative AI tools such as Claude, Gemini, or ChatGPT.
• Strong analytical skills, excellent written communication, and confidence facilitating online sessions through Google Meet or Zoom.
• Experience working with teachers, EdTech solutions, or school communities is a strong advantage!