Community Care Advocate & Solutions Specialist

Metacom Careers; Quezon City; On-site; PHP 201,000 - 312,000; Full time

Job summary

Metacom Careers in the Philippines is seeking college graduates for customer care roles supporting community services. The position requires 6 months BPO experience or equivalent, with strong English communication and problem-solving abilities.

Candidates must be willing to work in shifting schedules and an onsite environment. You will handle inquiries, assist members with service requests, and document interactions while maintaining empathy and accuracy.

Qualifications

• 6 months BPO experience or equivalent
• Strong English communication and problem-solving abilities
• Willingness to work in shifting schedules and onsite environment

Responsibilities

• Handle inquiries from members and assist with service requests
• Document interactions with accuracy and empathy

Skills

English communication

Problem solving

Empathy

Education

Bachelor's degree

Job description

Metacom Careers in the Philippines is seeking college graduates for customer care roles supporting community services. The position requires 6 months BPO experience or equivalent, with strong English communication and problem-solving abilities.

Candidates must be willing to work in shifting schedules and an onsite environment. You will handle inquiries, assist members with service requests, and document interactions while maintaining empathy and accuracy.