Communications Coordinator

Remote Raven; Philippines; Remote; PHP 604,000 - 690,000; Full time

Job summary

Remote Raven is seeking a Communications Coordinator to align leadership, office staff, and field crews in clear internal communications. This role emphasizes formatting, tone, and a disciplined communications calendar, not public marketing.

You will own the SharePoint intranet, draft announcements for leadership, coordinate field updates, and create mobile-friendly, plain-language messages across nine brands. Proficiency with Adobe CC and AI tools is required.

Qualifications

• 2+ years in internal communications, marketing, or content coordination
• Experience writing for a professional audience—announcements, policy communications, or updates
• Experience managing a content calendar, intranet platform, or internal knowledge base preferred
• Familiarity with Adobe Creative Cloud (InDesign, Illustrator, Photoshop)
• Hands-on experience with AI productivity tools (Claude, ChatGPT, Copilot)
• Experience using SharePoint for intranet or document management is a strong plus
• Exposure to field communication platforms such as Connecteam or Beekeeper is a plus

Responsibilities

• Own SharePoint intranet management: maintain structure, keep content current, ensure findability
• Draft, format, and send company-wide announcements for leadership
• Coordinate field team notifications via Connecteam or Beekeeper
• Format announcements using Adobe CC for professional standard
• Manage a communications calendar and plan recurring and one-time announcements

Skills

Strong writing

Content calendar management

SharePoint intranet

Adobe Creative Cloud

AI productivity tools

Tools

SharePoint

Microsoft 365

Adobe Creative Cloud

Connecteam

Beekeeper

Claude

ChatGPT

Microsoft Copilot

Job description

About the Role

Our client is a multi-brand property services and insurance restoration company operating across nine distinct brands. They are hiring a Communications Coordinator to serve as the connective tissue between leadership, office staff, and field crews — ensuring that the right message reaches the right people, in the right format, at the right time.

This is not a social media or marketing role. It is an internal and operational communications role that demands strong writing instincts, sharp attention to format and tone, and the discipline to manage a communications calendar with consistency and care.

What You Will Own

SharePoint Intranet Management

• Serve as the primary owner of the company’s SharePoint intranet — maintaining structure, keeping content current, and ensuring employees can find what they need
• Build and update intranet pages with a focus on clarity, navigation, and visual organization
• Coordinate with department heads to ensure all posted content is accurate and up to date

Company-Wide Email Communications

• Draft, format, and send company-wide announcements on behalf of leadership
• Manage recurring communications including policy updates, company news, and operational notices
• Ensure all written communications are polished, plain-language, and appropriate in tone for a diverse audience

Field Team Notifications

• Communicate time-sensitive updates to field crews through platforms such as Connecteam or Beekeeper
• Translate office-side decisions and operational changes into clear, mobile-friendly messages that field staff can act on
• Maintain an awareness of what is happening across job sites and coordinate with project teams to keep communications accurate

Visual Formatting and Creative Support

• Use Adobe Creative Cloud (InDesign, Illustrator, Photoshop) to format announcements, internal documents, and communications materials to a professional standard
• Apply AI tools such as Claude, ChatGPT, and Microsoft Copilot to accelerate drafting and improve consistency
• Ensure all visual and written communications reflect the company’s standards across all nine brands

Communications Calendar

• Build and manage a communications calendar to plan recurring and one-time announcements in advance
• Coordinate timing and sequencing of communications to avoid overlap or confusion
• Proactively identify upcoming events, deadlines, or operational changes that require advance communication

What This Role Requires

Experience and Background

• 2+ years of experience in an internal communications, marketing, or content coordination role
• Demonstrated experience writing for a professional audience — announcements, policy communications, operational updates, or similar
• Experience managing a content calendar, intranet platform, or internal knowledge base is strongly preferred
• Familiarity with Adobe Creative Cloud — InDesign, Illustrator, and Photoshop specifically
• Hands-on experience with AI productivity tools (Claude, ChatGPT, Microsoft Copilot, or equivalent)
• Experience using SharePoint for intranet or document management purposes is a strong advantage
• Exposure to field communication platforms such as Connecteam or Beekeeper is a plus

Communication and Writing

• Native or near-native English proficiency — written and spoken; this is a non-negotiable requirement
• A natural instinct for plain language: the ability to take complex or technical information and rewrite it so any employee can understand it at a glance
• Strong editorial eye: you catch grammar errors, inconsistencies, and formatting issues before anything goes out
• Tone-sensitive: you adapt your writing to the audience, whether that is executive leadership, office staff, or field crews working on a job site

Organization and Reliability

• Able to manage a communications calendar and meet recurring deadlines without being chased
• Comfortable working across multiple brands and departments without losing track of priorities
• Discrete and professional when handling sensitive internal announcements
• Proactive in flagging when a message needs review, approval, or additional context before it is sent

Tools You Will Use

• SharePoint — intranet ownership and content management
• Microsoft 365 — Outlook, Teams, Word, and Excel as daily tools
• Adobe Creative Cloud — InDesign, Illustrator, Photoshop for formatting and visual communications
• Connecteam or Beekeeper — field crew notifications and mobile-first communications
• AI productivity tools — Claude, ChatGPT, Microsoft Copilot for drafting and content support
• Standard project tracking and calendar tools as directed by the team

Work Details

• Schedule: Monday through Friday, 8:30 AM – 5:30 PM Eastern Time
• Location: Fully remote
• Engagement: Full-time
• Equipment: Reliable high-speed internet and a professional remote-work setup are required

Who Will Thrive Here

This role is a strong fit for someone who takes pride in clear, consistent communication — someone who understands that a well‑written company‑wide message or a clean intranet page has a real impact on how a team operates. You are organized, self‑directed, and proactive. You do not wait to be told what needs communicating; you spot it and handle it. You write well, you format carefully, and you understand that the people reading your messages are busy — so you make every word count.

Requirements

This is a full time job

100% Remote

Rate: $7-$8/hr