Common Service Officer (Logistics and Protocol)

International Trade; Manila; Hybrid; PHP 976,000 - 1,193,000; Full time

Job summary

The Embassy of Canada to the Philippines is seeking a Common Service Officer (Logistics and Protocol) to lead and coordinate mission-wide logistics and protocol services, including VIP visits, transportation, and incident response. The role requires at least three years in logistics or operational support, plus one year supervising staff.

Proficiency in English and Filipino is required; knowledge of government agencies and budgeting is a plus.

Qualifications

• Experience managing logistics or operational support services.
• Experience managing multiple activities, projects, events, or requests with deadlines.
• Experience coordinating transportation, accommodations, inventory, or other resources.
• Minimum one year supervising staff.
• Knowledge of business admin, events management, project management, leadership and data analytics.

Responsibilities

• Co-ordinate logistics for VIP visits, ministerial visits, delegations, trade missions and events.
• Supervise staff, set objectives, monitor work, and conduct performance management.
• Develop visit programs, movement plans, and contingency arrangements.
• Be the primary contact for protocol and logistics, resolve inquiries, escalate issues.
• Maintain relationships with host-government officials, service providers, and suppliers.
• Oversee mission-wide logistics services, including fleet coordination and service standards.
• Monitor local developments and prepare reports, briefings, and recommendations.
• Support budget planning, procurement, and contract administration activities.
• Prepare correspondence, reports, and briefing materials.
• Provide guidance and training on protocol and logistics matters.

Skills

Logistics management

Staff supervision

Event coordination

Transportation coordination

Budget planning

Office administration

Tools

Microsoft Office

Job description

Common Service Officer (Logistics and Protocol)

Selection Process Nº: 251274-6

Salary: PHP 1,084,927 per annum, plus bonuses and benefits, non-negotiable

Term Details: This position is a Locally Engaged Staff position, subject to the Terms and Conditions of Employment for LES in the Philippines

Job Function: Officer

Classification: LE-O1

Location: The Embassy of Canada to the Philippines, Philippines

Number of Vacancies: 1

Closing date for application: 7 October, 2026 at 23:59 UTC/GMT +8:00

Key responsibilities include, but are not limited to:

• Coordinating the work of 17 team members, including administrative staff, senior drivers, mail clerks, and supervises 4 or more direct reports; setting objectives, assigning and monitoring work, and performing performance management activities.
• Planning and coordinating logistics for VIP visits, ministerial visits, parliamentary delegations, trade missions, official events, and representational activities.
• Developing visit programs, itineraries, movement plans, and contingency arrangements, and coordinating transportation, accommodations, venues, hospitality, and security-related requirements.
• Serving as the primary point of contact for protocol and logistics matters, addressing inquiries, resolving service issues, and escalating concerns, as needed.
• Building and maintaining effective working relationships with host-government officials, diplomatics missions, service providers, suppliers, and other stakeholders to support mission operations.
• Leading the delivery of mission-wide logistics services, including coordination with Fleet Management personnel to ensure vehicle availability and service standards.
• Monitoring local developments, assessing potential impacts on service delivery, and preparing reports, briefings, analyses, and recommendations to support operational planning and decision making.
• Supporting the development of operational plans, policies, procedures, and service improvements to enhance efficiency, effectiveness, and client service.
• Assisting with budget planning and resource management, monitoring expenditures, forecasting requirements, and contributing to procurement and contract administration activities.
• Preparing correspondence, reports, presentations, briefing materials, and other documentation in accordance with departmental policies and procedures.
• Providing guidance, training, and technical advice to staff, clients, and management on protocol and logistics matters.
• Participating in and/or co-chairing mission committees, working groups, and special projects as required.

• Effective delivery of protocol, logistics, transportation, fleet, mail, and accreditation services.
• Successful management of official visits, delegations, and representational events.
• Strong relationships with host-government, diplomatic, and service-delivery partners.
• Compliance with Government of Canada policies, procedures, and diplomatic protocols.
• Effective supervision, development, and performance management of staff.
• Sound stewardship of financial, material, and operational resources.

Education

This position requires:

Note: Candidates will be required to provide proof of their education

Language

The Following languages and proficiency levels are required for this job. Candidates will be formally assessed or requested to provide proof of certification on these levels.

• An advanced proficiency level (reading, writing, comprehension, and speaking) in English.
• An advanced proficiency level (reading, writing, comprehension, and speaking) inFilipino.

Experience

In order to perform the duties relevant to this job, the following experience is required.

• Minimum of three (3) years of recent experience (within the last 10 years) in:
  • Experience managing logistics or operational support services
  • Experience managing multiple concurrent activities, projects, events, or service requests with competing deadlines.
  • Experience coordinating transportation, accommodations, inventory, or other operational resources.
• Minimum one (1) year of cumulative experience supervising staff.

All competencies will be assessed. All competencies must be met prior to appointment.

• Knowledge of business administration, events management, project management, leadership and workforce development, data analytics, including relevant computer applications, particularly Microsoft Office.
• Knowledge of local government agencies including but not limited to the Bureau of Customs, Land Transportation Office, Department of Foreign Affairs, transportation service providers, local import/export brokerages.

Preference may be given to candidates who meet the Asset Qualifications. Where applicable, candidates must clearly demonstrate how they meet any asset qualifications.

• Specialist accreditation/certification in financial administration or HR management or contract management or logistics management
• Working knowledge of French (speaking, comprehension, and writing)
• Working in a diplomatic/consular entity or international organization
• Experience in areas like Finance, HR, Contracting and Procurement, Property Management

OPERATIONAL REQUIREMENTS

Operational requirements will be assessed on a ``meet/does not meet`` basis and can be used to determine right fit of a candidate for the position.

• Hours of Work:Normal hours of work of work for this position are in accordance with Locally-Engaged Staff regulations of Working hours are 37.5 hours per week, Monday to Frida hours per week.
• Overtime: Willingness to work overtime on short notice.

Travel:This position may require limited occasional travel domestically and-or internationally.

CONDITIONS OF EMPLOYMENT

Conditions of employment must be met or complied with before being appointed to a particular position. They are to be maintained throughout the employment period.

• Valid work authorization: Ability to obtain and hold a valid work authorization covering the entire employment period.
• Security screening: Obtain and maintain a Reliability Status (security level) which includes a criminal and credit background check from the Government of Canada.
• Meet the employer’s medical requirements by undergoing a medical evaluation by a physician.

IMPORTANT NOTES

Carefully review the following:

• Please note that the Embassy of Canada to the Philippines does not sponsor work authorizations directly or indirectly.
• Only applications submitted in one of the official languages of Canada will be accepted (English or French).
• Communication for this process will be sent via email. It is the responsibility of the candidates to ensure accurate contact information is provided and updated as required.
• Candidates must provide an email address that accepts email from unknown users and regularly check their email, including spam folder.
• Reference checks may be sought for candidates.
• Please note that the Embassy of Canada to the Philippines does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
• Before an offer of employment can be made, successful candidates must provide a local residence address as proof of residence in the specified area of selection. This information is necessary to issue a letter of offer.
• We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated (during any phase of the evaluation process, please contact us at [e-mail] to request specialized accommodation(a modification made to the standard assessment conditions, allowing individuals with disabilities to demonstrate their abilities on an assessment by removing barriers related to their specific needs). All information received in relation to accommodation will be kept confidential.
• The results of this selection process may also be used to establish one or more pools of fully or partially qualified candidates for similar term, indeterminate, part-time or full-time openings at the Embassy of Canada to the Philippines, which might arise following the completion of this selection process.
• For Canadian citizens/residents and Canadian dual nationals, please note that it is your responsibility to enquire with the Canadian Revenue Agency about any possible taxation implications linked to an employment with the Government of Canada.
• The Government of Canada has established a multiple step salary scale as well as Terms and Conditions tailored to each country’s local labor environment. The Government of Canada does not negotiate salaries. Competitive benefits in line with local practices for each country are also provided in the gross compensation package.