Commercial & Partnerships Manager

CXPortal Ltd; Philippines; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

CXPORTAL is seeking a Commercial & Partnerships Manager to drive B2B sales, build strategic alliances and accelerate revenue across its four service areas. You will shape commercial propositions, engage target customers and convert opportunities into paid engagements.

The role requires deep experience in commercial strategy, strong relationship-building skills and the ability to manage complex sales cycles from prospecting to close.

Qualifications

• 5+ years of professional experience in B2B sales, business development or partnerships.
• Experience developing and implementing commercial strategies for B2B organisations.
• Strong ability to identify customer needs and develop compelling propositions.

Responsibilities

• Develop commercial strategies and identify opportunities to expand CXPORTAL’s market presence.
• Build and nurture relationships with executives, senior stakeholders and potential partners.
• Manage the sales pipeline, qualify opportunities and drive revenue growth across service areas.

Skills

B2B sales

Business development

Strategic partnerships

CRM

Lead generation

Negotiation

Stakeholder management

Tools

HubSpot

Salesforce

Job description

Full Time, Commercial & Partnerships Manager.

Job Description

This is an exciting opportunity to work with CXPORTAL, a business focused on shaping the future of BPO and customer operations through AI-native transformation, executive intelligence, unified knowledge and automation. CXPORTAL is looking for a Commercial & Partnerships Manager with a strong understanding of B2B sales, strategic partnerships and commercial development to expand its market presence, strengthen industry relationships and generate new business opportunities.

As Commercial & Partnerships Manager, you will be responsible for developing commercial strategies, identifying potential customers and building relationships that translate into measurable business results. You will work across CXPORTAL’s four service areas, supporting prospect engagement, partnership development, sales opportunities and revenue growth.

The Commercial & Partnerships Manager will collaborate with the leadership team to identify target markets, develop propositions, manage the sales pipeline and convert qualified opportunities into paid engagements. The ideal candidate will have a genuine passion for business development, technology, relationship building and creating sustainable commercial value.

Technical Skills

Strong experience in B2B sales, commercial development, strategic partnerships and managing opportunities that generate measurable revenue. The successful candidate should understand how to identify customer needs, develop compelling propositions and build relationships that support business growth.

• 5+ years of professional experience in B2B sales, business development, commercial management or partnerships.
• Experience developing and implementing commercial strategies for B2B organisations.
• Strong understanding of prospect research, account development and identifying decision-makers.
• Experience building relationships with executives, senior stakeholders and business leaders.
• Knowledge of consultative selling, opportunity qualification and managing complex sales cycles.
• Ability to develop proposals, presentations, commercial offers and partnership propositions.
• Experience managing CRM systems, sales pipelines, prospect records and commercial follow-ups.
• Proficiency in tracking sales performance, pipeline development, conversion rates and revenue targets.
• Experience developing strategic partnerships, supplier relationships and routes to market.
• Understanding of lead generation, networking, executive engagement and account-based marketing.
• Ability to analyse market opportunities, competitor positioning and customer requirements.
• Experience with CRM and sales platforms such as HubSpot, Salesforce or equivalent solutions is an advantage.
• Strong negotiation, commercial planning and stakeholder management skills, with the ability to progress opportunities towards successful outcomes.

Additional Skills

• Experience working with B2B technology, consulting, professional services or customer operations organisations.
• Understanding of BPO, customer experience, AI, automation and digital transformation is desirable.
• Excellent written and verbal communication skills, with the ability to communicate complex propositions clearly.
• Strong analytical, problem-solving and commercial awareness.
• Ability to build trusted relationships with executives, technology providers and industry stakeholders.
• A proactive, adaptable approach to working in a growing business, with the confidence to pursue new opportunities.
• Strong collaboration skills and the ability to work independently while contributing to wider business objectives.

Closing Remarks

The ideal candidate will be commercially minded, relationship-driven and results-focused, with the ability to turn business opportunities into measurable outcomes. You will help CXPORTAL expand its customer base, strengthen its market position, develop strategic partnerships and generate revenue across BPO and customer operations.

This is an opportunity to contribute to an ambitious business operating at the intersection of AI, intelligence and customer operations transformation. You will have the opportunity to build relationships, develop new commercial opportunities and help establish the foundations for sustainable business growth.

At CXPORTAL, we are committed to equal opportunities and welcome applications from suitably qualified candidates regardless of race, sex, disability, religion or belief, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy or maternity, or age.

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