College Grads welcome - Customer Service Agent - No EXP Needed

Neksjob Philippines; Benguet; On-site; PHP 200,880 - 312,480; Full time

Benefits offered by this job

Paid Training

HMO

Benefits

Job summary

Neksjob Philippines is seeking College graduates for a Customer Service Agent role in Benguet. The position involves handling incoming calls, explaining products, and resolving customer concerns with a friendly, professional approach.

You will maintain thorough call notes and assist with account updates while contributing to a positive customer experience. Training is provided and on-site work is required.

Qualifications

• College graduate or equivalent qualification.
• Willing to work on site in Benguet, Philippines.
• Basic computer literacy required, handling inquiries and data entry.

Responsibilities

• Handle incoming calls with a friendly, professional demeanor.
• Explain product offerings clearly and simply to customers.
• Troubleshoot customer concerns and resolve issues efficiently.
• Document call notes and update customer accounts as needed.

Skills

Customer service

Communication

Problem solving

Education

College grad

Tools

Basic computer literacy

Job description

College Grads welcome - Customer Service Agent - No EXP Needed

We are seeking qualified, service-driven professionals to join our call center team—individuals who exhibit warmth, integrity, and a genuine dedication to customer satisfaction.

Job Description

The successful candidate will handle incoming calls, provide clear and straightforward explanations of our product offerings, troubleshoot customer concerns, and ensure every caller concludes the interaction with a positive impression.

What you'll handle each day:

• Help customers with their questions in a friendly, professional way
• Make product info easy to understand
• Resolve issues quickly and without extra steps
• Assist with account updates or service changes
• Keep thorough call notes for reference

Qualifications

• College grad
• Willing to work on site
• Basic computer literacy

Why Join Us

• Paid Training
• HMO and Other Benefits
• Fun and Supportive Team Environment