A financial services company in Davao del Sur is looking for a Collections Agent. You will serve as the primary contact between clients and the collection team, ensuring timely debt collection while maintaining positive relationships. The ideal candidate has a High School diploma, valid driver's license, and strong driving and communication skills. Flexibility in working hours is required as the role involves travel.
Qualifications
Less than 1 year of relevant experience.
Dependable, organized, and customer-focused.
Responsibilities
Serve as the primary point of contact between clients and the collection team.
Facilitate communication to resolve queries and disputes.
Ensure timely collection of outstanding debts while maintaining positive client relationships.
Analyze account information and provide updates to management.
Collaborate with various departments to optimize collection processes.
Skills
Valid driver's license
Strong driving skills
Good communication abilities
Education
High School/Senior High School diploma
Job description
Serve as the primary point of contact between clients and the collection team.
Facilitate communication to resolve queries and disputes.
Ensure timely collection of outstanding debts while maintaining positive client relationships.
Analyze account information and provide updates to management.
Collaborate with various departments to optimize collection processes.
Educational Qualifications: At least a High School/Senior High School diploma.
Experience Level: Less than 1 year of relevant experience.
Skills and Competencies: Valid driver's license, strong driving skills, and good communication abilities.
Responsibilities and Duties: Collect items, communicate with clients, and maintain accurate records.
Working Conditions: Primarily on the road, flexible hours may be required.
Qualities and Traits: Dependable, organized, and customer-focused.