Collections Support Associate (Start ASAP)

Stfrancis; Quezon City; On-site; PHP 279,000 - 390,600; Full time

Job summary

A prominent company in the Philippines seeks a Collections Support Associate in Quezon City. The role entails managing customer receivables and supporting cash collection efforts. The ideal candidate should have a finance-related degree, with 0 to 2 years of credit and collections experience, and be amenable to working in-office with potential shifts including nights. Experience with ERP systems like Oracle or SAP is preferred, though not required.

Qualifications

• 0 to 2 years of credit and collections experience required.
• Prior voice collections experience preferred, ideally B2B.
• At least 6 months BPO experience, preferably in customer service.

Responsibilities

• Collect and recover customer receivables and debts.
• Ensure cash collection activities meet client requirements.
• Maintain professional relationships while collecting high-quality dispute information.

Skills

Good communication skills

Credit and collections experience

Professional relationship management

Education

Graduate of finance-related or business course

Tools

Oracle

SAP

Job description

Join Accenture as a Collections Support Associate to manage customer receivables and support cash collection efforts in a dynamic, inclusive workplace.

Your Role

Here’s what you will be doing:

• Collect and recover customer receivables and debt.
• Ensure cash collection activities meet client requirements by reducing debt aging and maximizing cash collection.
• Collect high-quality dispute information while maintaining professional relationships with clients and debtors.

About You

The company is looking for:

• Graduate of finance-related or business course; Accounting graduates an advantage.
• 0 to 2 years of credit and collections experience/skill required.
• Prior voice collections experience, ideally business-to-business.
• Experience in any accounting ERP (Oracle, SAP, etc.) preferred but not required.
• At least 6 months BPO experience, particularly in customer service.
• Amenable to full work in office in Quezon City, Mandaluyong, or Taguig.
• Willing to work any shifts including night shift and graveyard schedule.
• Good communication skills.

How to Apply

Submit your application as per the instructions provided in the job posting.

This job may close before the stated closing date, you are encouraged to apply as soon as possible