Collections Support Associate (Start ASAP)

MMSU Global Association, Inc.; Quezon City; On-site; PHP 240,000 - 360,000; Full time

Job summary

Accenture in the Philippines is seeking a Collections Support Associate to manage customer receivables and support cash collection efforts in a dynamic, inclusive workplace.

You will collect and recover debts, reduce aging, and gather high-quality dispute information while maintaining professional relationships with clients and debtors. This role is office-based in Quezon City, Mandaluyong, or Taguig with night shift options.

Qualifications

• Graduate of finance-related or business course; Accounting graduates an advantage.
• 0 to 2 years of credit and collections experience/skill required.
• Prior voice collections experience, ideally B2B.
• Experience in ERP systems (Oracle, SAP) preferred but not required.
• At least 6 months BPO experience, especially in customer service.
• Amenable to full-time office work in Quezon City, Mandaluyong, or Taguig.
• Willing to work night shifts, including graveyard hours.
• Good communication skills.

Responsibilities

• Collect and recover customer receivables and debt.
• Ensure cash collection activities meet client requirements by reducing debt aging.
• Collect high-quality dispute information while maintaining professional relationships with clients and debtors.

Skills

Communication skills

Attention to detail

Customer service

Night shift availability

Education

Finance or Business degree

Accounting graduates an advantage

Tools

Oracle ERP

SAP ERP

Job description

Join Accenture as a Collections Support Associate to manage customer receivables and support cash collection efforts in a dynamic, inclusive workplace.

Your Role

Here’s what you will be doing:

• Collect and recover customer receivables and debt.
• Ensure cash collection activities meet client requirements by reducing debt aging and maximizing cash collection.
• Collect high-quality dispute information while maintaining professional relationships with clients and debtors.

About You

The company is looking for:

• Graduate of finance-related or business course; Accounting graduates an advantage.
• 0 to 2 years of credit and collections experience/skill required.
• Prior voice collections experience, ideally business-to-business.
• Experience in any accounting ERP (Oracle, SAP, etc.) preferred but not required.
• At least 6 months BPO experience, particularly in customer service.
• Amenable to full work in office in Quezon City, Mandaluyong, or Taguig.
• Willing to work any shifts including night shift and graveyard schedule.
• Good communication skills.

How to Apply

Submit your application as per the instructions provided in the job posting.

This job may close before the stated closing date, you are encouraged to apply as soon as possible

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