Collections Support Associate

Accenture PH; Philippines; On-site; PHP 279,000 - 469,000; Full time

Job summary

Accenture PH is hiring a Collections Support Associate to manage receivables and support cash collection efforts in a dynamic, inclusive workplace. You will collect and recover customer debts while maintaining professional relationships with clients and debtors.

The role requires 0–2 years in credit and collections, experience with BPO, and comfort with night shifts. You will join a team that values clear communication and operational excellence in an office setting in Metro Manila.

Qualifications

• Graduate of finance-related or business course; accounting graduates preferred.
• 0–2 years in credit and collections.
• Voice collections experience, preferably B2B.
• Experience with ERP systems (Oracle, SAP) preferred.
• At least 6 months in a BPO environment.

Responsibilities

• Collect and recover customer receivables.
• Ensure cash collection activities meet client requirements.
• Obtain high-quality dispute information while maintaining client relationships.

Skills

Good communication skills

Education

Finance or business degree

Tools

Oracle ERP

SAP ERP

Job description

Join Accenture as a Collections Support Associate to manage customer receivables and support cash collection efforts in a dynamic, inclusive workplace.

Your Role

Here’s what you will be doing:

• Collect and recover customer receivables and debt.
• Ensure cash collection activities meet client requirements by reducing debt aging and maximizing cash collection.
• Collect high-quality dispute information while maintaining professional relationships with clients and debtors.

About You

The company is looking for:

• Graduate of finance-related or business course; Accounting graduates an advantage.
• 0 to 2 years of credit and collections experience/skill required.
• Prior voice collections experience, ideally business-to-business.
• Experience in any accounting ERP (Oracle, SAP, etc.) preferred but not required.
• At least 6 months BPO experience, particularly in customer service.
• Amenable to full work in office in Quezon City, Mandaluyong, or Taguig.
• Willing to work any shifts including night shift and graveyard schedule.
• Good communication skills.