Collections Support Associate (Start ASAP)

Upcap; Quezon City; On-site; PHP 223,000 - 391,000; Full time

Job summary

A dynamic workplace in Quezon City seeks a Collections Support Associate responsible for managing customer receivables and assisting in cash collection efforts. The role requires a graduate in a finance-related field or business course, with 0 to 2 years of credit and collections experience preferred. Candidates should possess good communication skills and be willing to work in the office and any shift, including night shifts. This position offers a great opportunity to grow in a supportive environment.

Qualifications

• Graduate of a finance-related or business course; Accounting graduates an advantage.
• 0 to 2 years of credit and collections experience required.
• Prior voice collections experience preferred.
• Experience with accounting ERPs (Oracle, SAP, etc.) is a plus.
• At least 6 months of BPO experience, especially in customer service.
• Willing to work full in-office in Quezon City, Mandaluyong, or Taguig.
• Willing to work night shifts and graveyard hours.
• Excellent communication skills.

Responsibilities

• Collect and recover customer receivables and debt.
• Ensure cash collection activities meet client requirements.
• Maintain professional relationships with clients and debtors.

Skills

Communication skills

Credit and collections experience

Customer service

Customer service

Education

Graduate of finance-related or business course

Tools

Accounting ERP (Oracle, SAP)

SAP

Job description

Join Accenture as a Collections Support Associate to manage customer receivables and support cash collection efforts in a dynamic, inclusive workplace.

Your Role

Here’s what you will be doing:

• Collect and recover customer receivables and debt.
• Ensure cash collection activities meet client requirements by reducing debt aging and maximizing cash collection.
• Collect high-quality dispute information while maintaining professional relationships with clients and debtors.

About You

The company is looking for:

• Graduate of finance-related or business course; Accounting graduates an advantage.
• 0 to 2 years of credit and collections experience/skill required.
• Prior voice collections experience, ideally business-to-business.
• Experience in any accounting ERP (Oracle, SAP, etc.) preferred but not required.
• At least 6 months BPO experience, particularly in customer service.
• Amenable to full work in office in Quezon City, Mandaluyong, or Taguig.
• Willing to work any shifts including night shift and graveyard schedule.
• Good communication skills.

How to Apply

Submit your application as per the instructions provided in the job posting.

This job may close before the stated closing date, you are encouraged to apply as soon as possible