Collections Support Associate (Start ASAP)

Far Eastern University; Quezon City; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading educational institution is seeking a Collections Support Associate in Quezon City. You'll manage customer receivables, ensure compliance with cash collection activities, and maintain professional relationships. Ideal candidates have a degree in a finance-related field and 0-2 years of experience in credit and collections. This dynamic workplace offers opportunities to work different shifts. Applicants are encouraged to submit their applications promptly as this job may close early.

Qualifications

• 0 to 2 years of credit and collections experience required.
• Prior experience in voice collections preferred.
• At least 6 months BPO experience, particularly in customer service.

Responsibilities

• Collect and recover customer receivables and debt.
• Ensure client requirements are met in cash collection activities.
• Maintain professional relationships with clients and debtors.

Skills

Communication skills

Debt collection

Customer relationship management

Education

Graduate of finance-related or business course

Tools

Accounting ERP (Oracle, SAP)

Job description

Join Accenture as a Collections Support Associate to manage customer receivables and support cash collection efforts in a dynamic, inclusive workplace.

Your Role

Here’s what you will be doing:

• Collect and recover customer receivables and debt.
• Ensure cash collection activities meet client requirements by reducing debt aging and maximizing cash collection.
• Collect high-quality dispute information while maintaining professional relationships with clients and debtors.

About You

The company is looking for:

• Graduate of finance-related or business course; Accounting graduates an advantage.
• 0 to 2 years of credit and collections experience/skill required.
• Prior voice collections experience, ideally business-to-business.
• Experience in any accounting ERP (Oracle, SAP, etc.) preferred but not required.
• At least 6 months BPO experience, particularly in customer service.
• Amenable to full work in office in Quezon City, Mandaluyong, or Taguig.
• Willing to work any shifts including night shift and graveyard schedule.
• Good communication skills.

How to Apply

Submit your application as per the instructions provided in the job posting.

This job may close before the stated closing date, you are encouraged to apply as soon as possible