COLLECTIONS STAFF

City Government of Muntinlupa - Government; Muntinlupa; On-site; PHP 279,000 - 446,000; Full time

Job summary

City Government of Muntinlupa is seeking an Accounts Receivable Clerk to handle customer inquiries and collect outstanding balances, ensuring accurate billing and timely reconciliation. You will document interactions, prepare regular collections updates for the Account Management Team, and support payment applications and data entry.

This role emphasizes attention to detail, compliance with applicable procedures, and clear communication with customers.

Qualifications

• Graduate of any Finance or other business-related courses.
• Hands-on experience in Accounts Receivable functions including billing, collections, and reconciliation.

Responsibilities

• Communicate with customers via phone, email, and written correspondence to collect outstanding balances and resolve payment discrepancies.
• Support the Account Management Team with regards to payment reconciliation and Collections Updates – Front End to Mid-Range Level.
• Document all customer interactions, payment agreements, and collection activities accurately and comprehensively into the System or to Collection monitoring file.
• Provide regular updates and reports to Team Lead regarding the status of collections efforts and outstanding balances.
• Assist in the preparation of check collections and payment application via WF – with coordination from the Account Management Team.
• Respond to inquiries from customers and from Account Management Team.
• Provide administrative support, including data entry, record keeping, and correspondence related to Account/Collection Management.
• Perform other duties that may be assigned.

Skills

Accounts Receivable

Billing & Collections

Account Reconciliation

Data Entry

Documentation

Education

Graduate in Finance or business-related course

Job description

Job Description

• Communicate with customers via phone, email, and written correspondence to collect outstanding balances and resolve payment discrepancies.
• Support the Account Management Team with regards to payment reconciliation and Collections Updates – Front End to Mid-Range Level.
• Document all customer interactions, payment agreements, and collection activities accurately and comprehensively into the System or to Collection monitoring file.
• Provide regular updates and reports to Team Lead regarding the status of collections efforts and outstanding balances.
• Assist in the preparation of check collections and payment application via WF – with coordination from the Account Management Team.
• Respond to inquiries from customers and from Account Management Team.
• Provide administrative support, including data entry, record keeping, and correspondence related to Account/Collection Management.
• Perform other duties that may be assigned.

Minimum Qualifications

• Graduate of any Finance or other business-related courses.
• Has substantial hands-on experience in handling Accounts Receivable functions, including billing, collections, and account reconciliation tasks.