Collections Specialist: Resolve Billing & Speed Payments

Hammerjack Pty Ltd

Philippines

On-site

PHP 280,000 - 360,000

Full time

6 days ago

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Job summary

Exclusive Networks Philippines is seeking a Collections Specialist to manage accounts receivable, monitor overdue invoices, and ensure timely payments from customers. You will report to the Credit and Collections Lead and collaborate with Sales and Accounting.

The ideal candidate has an undergraduate degree in Accounting/Finance or related field, 2–3 years of AR/Collections experience, strong attention to detail, excellent communication, and experience with NetSuite is a plus.

Qualifications

Undergraduate degree or experience in Accounting, Finance, Business Administration or related field.
2–3 years of experience in Accounts Receivable, Collections, Accounts Payable or operational role.
Strong attention to detail.
Excellent analytical and organizational skills.
Proficiency in accounting software. NetSuite experience is a plus.
Excellent communication and customer service skills.

Responsibilities

Monitor and track accounts receivable balances and overdue invoices.
Contact customers via phone or e-mail to collect payments and resolve outstanding balances.
Investigate and resolve billing discrepancies, disputes, and deductions.
Record and document collection efforts, payment commitments, and customer communications.
Collaborate internally with Sales and the Accounting team to address payment issues.
Prepare and send monthly statements, reminders, and collection notices to customers.