Collections Specialist

Beyond Borders Solutions Provider Inc.; Quezon City; On-site; PHP 279,000 - 390,600; Full time

Job summary

A local solutions provider in Quezon City is looking for a Customer Account Manager to oversee records and collections. The role involves communicating with customers about debts, resolving billing inquiries, and analyzing payment histories. Candidates should hold a diploma in Finance or Accounting and possess strong communication and negotiation skills. The position is office-based and full-time, ideal for those with 0-2 years of experience. Join a dynamic team in contributing to effective financial operations.

Qualifications

• 0–2 years of experience in collections or customer service
• Detail-oriented with a strong sense of responsibility

Responsibilities

• Manage and maintain accurate customer account records.
• Communicate with customers regarding outstanding debts.
• Assist in resolution of billing inquiries.

Skills

Strong communication skills

Negotiation skills

Education

Diploma in Finance, Accounting, or a related field

Job description

On-site - Quezon City No Exp Required Diploma Full-time

Job Description

• Manage and maintain accurate customer account records and collections documentation.
• Communicate with customers regarding outstanding debts and payment arrangements.
• Assist in the resolution of billing inquiries and disputes.
• Analyze customer payment histories to identify trends and improve collection efforts.
• Work collaboratively with the finance team to report on collection activities and results.

Requirements

• Educational Qualifications: Diploma in Finance, Accounting, or a related field.
• Experience Level: 0–2 years of experience in collections or customer service.
• Skills and Competencies: Strong communication and negotiation skills.
• Qualities and Traits: Detail-oriented with a strong sense of responsibility.
• Working Conditions: Office-based role with standard working hours.
• Responsibilities and Duties: Ability to handle multiple accounts and prioritize tasks effectively.

Working Location

560 Quezon Avenue, Unit 104-c Elements Building, Quezon Avenue, Quezon City, National Capital Region, PH