Collections Officer — Day Shifts, Weekends Off

Colcap Servicing Pty Ltd. - Philippine Branch Office; Taguig; On-site; PHP 180,000 - 280,000; Full time

Benefits offered by this job

HMO coverage with 2 free dependents

Paid Vacation Leave

Job summary

A non-bank lending company in the Philippines is seeking a detail-oriented individual to manage customer accounts and assist clients facing financial challenges. This role focuses on assessing repayment statuses, collecting outstanding repayments, and providing support to customers in hardship. The ideal candidate should possess strong communication skills and the ability to work under pressure. Enjoy a healthy work-life balance with day shifts and weekends off, alongside comprehensive employee benefits.

Qualifications

• Strong communication and negotiation skills.
• Ability to work under pressure and multi-task.
• Knowledge of credit assessment practices & consumer credit code.
• Goal-oriented, proactive, and a team player.

Responsibilities

• Manage a portfolio of customer accounts and assess repayment status.
• Collect outstanding repayments, fees, and charges.
• Provide support to clients in financial hardship.
• Respond to queries and disputes quickly and accurately.

Skills

Communication and negotiation skills

Ability to work under pressure and multi-task

Analytical and problem-solving skills

Proficiency in Microsoft Office tools

Job description

A non-bank lending company in the Philippines is seeking a detail-oriented individual to manage customer accounts and assist clients facing financial challenges. This role focuses on assessing repayment statuses, collecting outstanding repayments, and providing support to customers in hardship. The ideal candidate should possess strong communication skills and the ability to work under pressure. Enjoy a healthy work-life balance with day shifts and weekends off, alongside comprehensive employee benefits.